1		Installing Gemini 5
1.1		Pre-requisite Checks
1.2		Installing Gemini 5 Using Automated Installer
1.3		Installing Gemini 5 Using Zip File
1.4		Upgrading 5.0 to 5.1
1.5		Upgrading 4.2 to 5.1
1.6		Using Windows Authentication
1.7		Setting up with Geckoboard
1.8		Setting up with Lucidchart
1.9		MS Project Connector
2		Getting Started with Gemini 5
2.1		Signing in to Gemini
2.2		Navigation in Gemini
2.3		AppNav Cards
2.4		Gemini Terminology
2.5		Features and Functions
2.5.1		The Grid
2.5.2		The Planner
2.5.3		Activity Page
2.5.4		Timeline Page
2.5.5		Roadmaps and Changelogs
2.5.6		Documents
2.5.7		Standard Reports
2.5.8		The Calendar
2.5.9		Burndown and Burnup Charts
2.5.10		Ad Hoc Reporting with Excel
2.5.11		The Data Import Wizard
3		Creating and Managing Tasks
3.1		Creating Tasks
3.2		Rapid Planning (Creating Multiple Tasks)
3.3		The View Item Page
4		Structuring Projects
4.1		Creating Projects
4.2		Components in Gemini
4.3		Versions in Gemini
4.4		Setting Project Defaults
5		Breeze - Email-to-ticketing
5.1		Introduction to Breeze
5.2		Breeze: Queues
5.3		Breeze: SMTP Servers
5.4		Breeze: Mailboxes
5.5		Breeze: Response Templates
6		Sentry - Testing in Gemini
6.1		Introduction to Sentry
6.2		Test Cases
6.3		Test Plans
6.4		Test Runner (Executing Tests)
6.5		Test Run History
7		Project Templates
7.1		Project Templates: Introduction
7.2		Project Templates: Process
7.3		Project Templates: Screens and Visibility
7.4		Project Templates: Process Workflow
7.5		Project Templates: Custom Fields
7.6		Project Templates: Menus
7.7		Project Templates: Status, Priority and Severity
7.8		Project Templates: Resolution
7.9		Project Templates: Links
7.10		Project Templates: Time
8		People and Permissions
8.1		Users
8.2		Groups
8.3		Permissions
8.4		Active Directory Integration and Windows Authentication
9		Code Review & Source Control Connectors
9.1		SVN Server Installation
9.2		Client Side Gemini Tortoise SVN Integration
9.3		Git Source Control Connector
9.4		Mercurial Source Control Connector
9.5		TFS Source Control Connector
9.6		Using Saucery for Code Review
10		Gemini 4
10.1		Getting Started
10.2		Installing
10.2.1		Requirements
10.2.2		Automated Installer
10.2.3		Microsoft Web Platform
10.2.4		Zip File
10.2.5		Scheduler Service
10.3		Upgrading
10.3.1		Upgrading Existing Installations
10.3.2		Upgrading 4.1.x to 4.2
10.3.3		Upgrading 4.0.x to 4.2
10.3.4		Upgrading 3.7.x to 4.2
10.3.5		Upgrading 3.6.x to 4.2
10.3.6		Upgrading 3.5.x to 4.2
10.3.7		Upgrading 3.1.x to 4.2
10.3.8		Upgrading 3.0.x to 4.2
10.3.9		Upgrading 3.0.0 to 4.2
10.3.10		Upgrading 2.2 to 4.2
10.3.11		Upgrading 2.1.x to 4.2
10.3.12		Upgrading 2.0.x to 4.2
10.3.13		Upgrading 1.9.1 to 4.2
10.3.14		Upgrading 1.9/1.9a/1.9b to 4.2
10.3.15		Upgrading 1.8.x to 4.2
10.3.16		Upgrading 1.7 to 4.2
10.3.17		Upgrading 1.6.3 to 4.2
10.4		Projects
10.4.1		Project Concepts
10.4.1.1		Grouping Projects
10.4.1.2		Components
10.4.1.3		Versions
10.4.1.4		Roadmap
10.4.1.5		Change Log
10.4.1.6		Dashboard
10.4.2		Project Customization
10.4.2.1		Project Settings
10.4.2.2		Single, Multiple Item Options
10.4.2.3		Item Type, Priority, Severity Options
10.4.2.4		Default Values
10.4.2.5		Components
10.4.2.6		Versions
10.4.2.7		Project Attributes
10.4.2.8		Which Fields Are Displayed?
10.5		Item Management
10.5.1		Overview
10.5.2		Creating
10.5.3		Editing
10.5.4		Viewing
10.5.5		Visibility
10.5.6		Custom Fields
10.5.7		Comments
10.5.8		Hierarchy
10.5.9		Links
10.5.10		Recurrence
10.5.11		Estimates & Time Logs
10.5.12		Source Control Links
10.5.13		Audit Trails
10.5.14		Workflow
10.5.15		Filter Items
10.5.15.1		Using the Filter
10.5.15.2		Saving and Reusing Filters
10.5.15.3		Cross Project Roll-ups
10.5.16		Patterns
10.6		Planning Board
10.7		Time Management
10.7.1		Time Reports
10.7.2		Recording Time
10.8		Notifications
10.8.1		Project Alerts
10.8.2		Item Watchers
10.9		Test Management
10.9.1		Approach
10.9.2		Plans
10.9.3		Cases
10.9.4		Runs
10.9.5		Traceability
10.9.6		Filtering
10.10		Management
10.10.1		Administration
10.10.1.1		General Configuration
10.10.1.2		SMTP and Notifications
10.10.1.3		Projects
10.10.1.4		Custom Fields
10.10.1.5		Item Management
10.10.1.6		Test Management
10.10.1.7		Licensing
10.10.2		Users & Security
10.10.2.1		User Management
10.10.2.2		Global and Project Groups
10.10.2.3		Working with Global Groups
10.10.2.4		Working with Project Groups
10.10.2.5		Available Permissions
10.10.2.6		Project Resources
10.10.2.7		Assigning Permissions to Projects
10.10.2.8		Windows Authentication
10.10.2.9		Active Directory Integration
10.11		Using Add-on Products
10.11.1		Visual Studio 2008/2010
10.11.2		Gemini Desktop
10.11.3		Microsoft Outlook
10.11.4		Converse
10.11.4.1		Installation
10.11.4.2		Core Mailbox Setup
10.11.4.3		Selecting Emails to Process
10.11.4.4		Manipulating Email Content
10.11.4.5		Outbound Notifications
10.11.4.6		Project Mapping
10.12		API
10.12.1		Introduction
10.12.2		Enabling API support
10.12.3		Authentication
10.12.4		Response Formats
10.12.5		.NET Quick-start
10.12.6		Schema Reference
10.12.7		Administration API
10.12.8		Alerts API
10.12.9		Custom Fields API
10.12.10		Groups API
10.12.11		Items API
10.12.12		Projects API
10.12.13		Users API
10.12.14		Testing API
10.13		User Profile

194 documents found.

An item in Gemini represents something that can be assigned to a resource (or resources) that requires effort to complete it. An item can represent a Bug, Task, Enhancement, Requirement, Change Report, Support Ticket, Investigation or anything you wish. Gemini allows for different meta data to be attached to items even in different projects with full control over the definition of item associated meta-data. The following represents a typical view of an item and it’s associated meta data:

Such customizations can only be performed by Gemini Administrators. Here are the full customization options at the item level.

General Options

The Time in Working Day option represents the hours:minutes in your typical working day.

You can also choose between rich text editing or plain text for Item Descriptions and Item Comments.

The Item Link Qualifier is used to automatically turn text such as “GEM:995” into a hyperlink to the item itself (e.g. GEM:995).

The Show Images option can be used to show/hide item type, priority, severity and status images such as follows:

Item Types

Gemini Administrators can introduce their own Item Types with relevant imagery.

Every Item in Gemini must have an Item Type (e.g. Bug, Enhancement, Task).

Item Types can be organized into groups that can subsequently be allocated to different projects.

This ensures that only relevant, applicable meta-data is applied to each project – this is what Countersoft terms “Relevant Project Experience”.

Furthermore, every Item Type can have it’s own Screen definitions that determine who sees what field and when. Furthermore, an Item Type can also have it’s own workflow (that overrides the containing Project’s workflow).

Item Priority

Gemini Administrators can introduce their own Item Priority with relevant imagery.

Every Item in Gemini can have an Item Priority (e.g. Low, Medium, High) that determines when an Item should be scheduled/addressed.

Item Priority values can be organized into groups that can subsequently be allocated to different projects.

Item Severity

Gemini Administrators can introduce their own Item Priority with relevant imagery.

Every Item in Gemini can have an Item Severity (e.g. Trivial, Minor, Major) that determines the actual impact of an Item.

Item Severity values can be organized into groups that can subsequently be allocated to different projects.

Item Status & Workflow

Typically an Item will transition from “creation” to “closure” during it’s life-time.  Those transitions are represented by Item Status values that an Item may flow through. For example, a Task may flow as follows:

• Unassigned
• Assigned
• In Progress
• Closed

The following default Item Status values ship with Gemini which Gemini Administrators can customize as required.

Once you have defined the potential list of Item Status values, assemble them into an Item Workflow that can be attached to either a Project or an Item Type.

Essentially, you define which Item Status values can participate in the workflow and then edit each one and set it’s transitions as required.

Note how you can select the outbound transitions AND specify who user groups can set them.

Item Resolution

An Item’s Resolution determines it’s final outcome. Did we fix it? Was it duplicate request? Did we put it on hold?

Resolution values apply across all projects.

Item Link Types

Every Item can be linked to another – not in terms of workflow – but in terms of referential information such as “these two items are duplicates”.

Gemini Administrators can define customize Link Types with appropriate descriptions.

Item Time Types

Users can specify the type of time they are logging. Define your own time types to help gain better insight into the type of work being performed by project resources.

Item Screens

A Bug can have a different input fields from a Change Request. Furthermore, the Bug editing experience can be different from when raising a new Bug.

You can define different screens for creating, viewing, editing and even commenting stage. First define your screen:

Now edit the screen and select who can see which fields – including Custom Fields.

Once defined, simply attach the screen definition to the appropriate stage: