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Index Project Templates: Status, Priority and Severity
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 1      Installing Gemini 5
 1.1        Pre-requisite Checks
 1.2        Installing Gemini 5 Using Automated Installer
 1.3        Installing Gemini 5 Using Zip File
 1.4        Upgrading 5.0 to 5.1
 1.5        Upgrading 4.2 to 5.1
 1.6        Using Windows Authentication
 1.7        Setting up with Geckoboard
 1.8        Setting up with Lucidchart
 1.9        MS Project Connector
 2      Getting Started with Gemini 5
 2.1        Signing in to Gemini
 2.2        Navigation in Gemini
 2.3        AppNav Cards
 2.4        Gemini Terminology
 2.5        Features and Functions
 2.5.1          The Grid
 2.5.2          The Planner
 2.5.3          Activity Page
 2.5.4          Timeline Page
 2.5.5          Roadmaps and Changelogs
 2.5.6          Documents
 2.5.7          Standard Reports
 2.5.8          The Calendar
 2.5.9          Burndown and Burnup Charts
 2.5.10           Ad Hoc Reporting with Excel
 2.5.11           The Data Import Wizard
 3      Creating and Managing Tasks
 3.1        Creating Tasks
 3.2        Rapid Planning (Creating Multiple Tasks)
 3.3        The View Item Page
 4      Structuring Projects
 4.1        Creating Projects
 4.2        Components in Gemini
 4.3        Versions in Gemini
 4.4        Setting Project Defaults
 5      Breeze - Email-to-ticketing
 5.1        Introduction to Breeze
 5.2        Breeze: Queues
 5.3        Breeze: SMTP Servers
 5.4        Breeze: Mailboxes
 5.5        Breeze: Response Templates
 6      Sentry - Testing in Gemini
 6.1        Introduction to Sentry
 6.2        Test Cases
 6.3        Test Plans
 6.4        Test Runner (Executing Tests)
 6.5        Test Run History
 7      Project Templates
 7.1        Project Templates: Introduction
 7.2        Project Templates: Process
 7.3        Project Templates: Screens and Visibility
 7.4        Project Templates: Process Workflow
 7.5        Project Templates: Custom Fields
 7.6        Project Templates: Menus
 7.7        Project Templates: Status, Priority and Severity
 7.8        Project Templates: Resolution
 7.9        Project Templates: Links
 7.10         Project Templates: Time
 8      People and Permissions
 8.1        Users
 8.2        Groups
 8.3        Permissions
 8.4        Active Directory Integration and Windows Authentication
 9      Code Review & Source Control Connectors
 9.1        SVN Server Installation
 9.2        Client Side Gemini Tortoise SVN Integration
 9.3        Git Source Control Connector
 9.4        Mercurial Source Control Connector
 9.5        TFS Source Control Connector
 9.6        Using Saucery for Code Review
 10       Gemini 4
 10.1         Getting Started
 10.2         Installing
 10.2.1           Requirements
 10.2.2           Automated Installer
 10.2.3           Microsoft Web Platform
 10.2.4           Zip File
 10.2.5           Scheduler Service
 10.3         Upgrading
 10.3.1           Upgrading Existing Installations
 10.3.2           Upgrading 4.1.x to 4.2
 10.3.3           Upgrading 4.0.x to 4.2
 10.3.4           Upgrading 3.7.x to 4.2
 10.3.5           Upgrading 3.6.x to 4.2
 10.3.6           Upgrading 3.5.x to 4.2
 10.3.7           Upgrading 3.1.x to 4.2
 10.3.8           Upgrading 3.0.x to 4.2
 10.3.9           Upgrading 3.0.0 to 4.2
 10.3.10            Upgrading 2.2 to 4.2
 10.3.11            Upgrading 2.1.x to 4.2
 10.3.12            Upgrading 2.0.x to 4.2
 10.3.13            Upgrading 1.9.1 to 4.2
 10.3.14            Upgrading 1.9/1.9a/1.9b to 4.2
 10.3.15            Upgrading 1.8.x to 4.2
 10.3.16            Upgrading 1.7 to 4.2
 10.3.17            Upgrading 1.6.3 to 4.2
 10.4         Projects
 10.4.1           Project Concepts
 10.4.1.1             Grouping Projects
 10.4.1.2             Components
 10.4.1.3             Versions
 10.4.1.4             Roadmap
 10.4.1.5             Change Log
 10.4.1.6             Dashboard
 10.4.2           Project Customization
 10.4.2.1             Project Settings
 10.4.2.2             Single, Multiple Item Options
 10.4.2.3             Item Type, Priority, Severity Options
 10.4.2.4             Default Values
 10.4.2.5             Components
 10.4.2.6             Versions
 10.4.2.7             Project Attributes
 10.4.2.8             Which Fields Are Displayed?
 10.5         Item Management
 10.5.1           Overview
 10.5.2           Creating
 10.5.3           Editing
 10.5.4           Viewing
 10.5.5           Visibility
 10.5.6           Custom Fields
 10.5.7           Comments
 10.5.8           Hierarchy
 10.5.9           Links
 10.5.10            Recurrence
 10.5.11            Estimates & Time Logs
 10.5.12            Source Control Links
 10.5.13            Audit Trails
 10.5.14            Workflow
 10.5.15            Filter Items
 10.5.15.1              Using the Filter
 10.5.15.2              Saving and Reusing Filters
 10.5.15.3              Cross Project Roll-ups
 10.5.16            Patterns
 10.6         Planning Board
 10.7         Time Management
 10.7.1           Time Reports
 10.7.2           Recording Time
 10.8         Notifications
 10.8.1           Project Alerts
 10.8.2           Item Watchers
 10.9         Test Management
 10.9.1           Approach
 10.9.2           Plans
 10.9.3           Cases
 10.9.4           Runs
 10.9.5           Traceability
 10.9.6           Filtering
 10.10          Management
 10.10.1            Administration
 10.10.1.1              General Configuration
 10.10.1.2              SMTP and Notifications
 10.10.1.3              Projects
 10.10.1.4              Custom Fields
 10.10.1.5              Item Management
 10.10.1.6              Test Management
 10.10.1.7              Licensing
 10.10.2            Users & Security
 10.10.2.1              User Management
 10.10.2.2              Global and Project Groups
 10.10.2.3              Working with Global Groups
 10.10.2.4              Working with Project Groups
 10.10.2.5              Available Permissions
 10.10.2.6              Project Resources
 10.10.2.7              Assigning Permissions to Projects
 10.10.2.8              Windows Authentication
 10.10.2.9              Active Directory Integration
 10.11          Using Add-on Products
 10.11.1            Visual Studio 2008/2010
 10.11.2            Gemini Desktop
 10.11.3            Microsoft Outlook
 10.11.4            Converse
 10.11.4.1              Installation
 10.11.4.2              Core Mailbox Setup
 10.11.4.3              Selecting Emails to Process
 10.11.4.4              Manipulating Email Content
 10.11.4.5              Outbound Notifications
 10.11.4.6              Project Mapping
 10.12          API
 10.12.1            Introduction
 10.12.2            Enabling API support
 10.12.3            Authentication
 10.12.4            Response Formats
 10.12.5            .NET Quick-start
 10.12.6            Schema Reference
 10.12.7            Administration API
 10.12.8            Alerts API
 10.12.9            Custom Fields API
 10.12.10             Groups API
 10.12.11             Items API
 10.12.12             Projects API
 10.12.13             Users API
 10.12.14             Testing API
 10.13          User Profile
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Project Templates: Status, Priority and Severity

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projects
templates

Project Templates

Project Statuses

Once you have created a Process definition you must create at least one Status code for your Project Template. You must define the statuses that items created from your Project Template can pass through. To do this, navigate to the Customization section from the Customize link in the top right hand section of the menu. If you have Gemini Administrator privileges you will then be able to navigate to the Templates tab and the Status sub tab. You will see the following screen:

Templates Status

Make sure that you have selected the Project Template that you wish to maintain Status values for from the drop-down list. In the sample screen shot above we are maintaining status values for the “Breeze Help Desk Template” only.

To Add a new Status value, click on the Add button. Unless your Gemini instance is customized to capture additional/different data you will be prompted to provide:

  • Label – the descriptive label that will be shown against your Status
  • Comment – any comment you might wish to add about the meaning of the status
  • Icon – an icon to visually represent the Status (Gemini ships with dozens of icons, or you can create your own)
  • Colour – a colour that will be associated with items that are in the Status
  • Final? – whether Gemini should consider this Status as being the last Status that the item can reach

Click Save to create the Status value. When configuring Workflow for your Project Template you will be asked to specify the transition between the various Statuses that you create and also which Groups (of users) are allowed to make that transition.

To maintain the Label, Comment, Icon, Colour or Final? values of the Status, click in the appropriate field and use Gemini’s inline editing to easily and instantly change the field value. To delete a Status click on the Delete delete icon icon to the right of the screen. You will be required to specify an alternative value that any items in the deleted Status will be recoded to. This is to ensure that there are no orphaned records in your data, with Statuses that do not exist in the Template.

Ordering Project Status Codes

To the left of the Status icon is a drag handle drag handle . Position the mouse over this region and you can drag-drop the Status Codes to reorder them. Status codes will appear in the Visual Planner in the order in which they appear on the Template.

Project Priority Codes

Priority Codes are optional but it is recommended that you create at least two Priority codes, to represent higher and lower priority items, as an aid to sorting and filtering your data.

To create Priority Codes, navigate to the Templates tab and the Priority sub tab. You will see the following screen:

Templates Priority

To Add a new Priority value, click on the Add button. Unless your Gemini instance is customized to capture additional/different data you will be prompted to provide:

  • Label – the descriptive label that will be shown against your Priority code 
  • Icon – an icon to visually represent the Priority code (Gemini ships with dozens of icons, or you can create your own)
  • Colour – a colour that will be associated with items that have the Priority

Click Save to create the Priority value.

To maintain the Label, Icon or Colour, click in the appropriate field and use Gemini’s inline editing to easily and instantly change the field value. To delete a Priority code, click on the Delete delete icon icon to the right of the screen. You will be required to specify an alternative value that any items in the deleted code will be recoded to. This is to ensure that there are no orphaned records in your data, with Priority codes that do not exist in the Template.

Ordering Priority Codes

To the left of the Priority Code icon is a drag handle drag handle . Position the mouse over this region and you can drag-drop the Priority Codes to reorder them. Priority codes will appear in the Visual Planner in the order in which they appear on the Template.

Project Severity Codes

Severity Codes are optional but are recommended if you wish to be able to track and manage issues and errors, which will tend to vary by severity from the perspective of various stakeholders.

To create Severity Codes, navigate to the Templates tab and the Severity sub tab. You will see the following screen:

Templates Severity

To Add a new Severity level, click on the Add button. Unless your Gemini instance is customized to capture additional/different data you will be prompted to provide:

  • Label – the descriptive label that will be shown against your Severity level
  • Icon – an icon to visually represent the Severity level(Gemini ships with dozens of icons, or you can create your own)
  • Colour – a colour that will be associated with items that are at that level of Severity

Click Save to create the Severity level.

To maintain the Label, Icon or Colour, click in the appropriate field and use Gemini’s inline editing to easily and instantly change the field value. To delete a Severity level, click on the Delete delete icon icon to the right of the screen. You will be required to specify an alternative value that any items in the deleted code will be recoded to. This is to ensure that there are no orphaned records in your data, with Severity codes that do not exist in the Template.

Ordering Severity Codes

To the left of the Severity Code icon is a drag handle drag handle . Position the mouse over this region and you can drag-drop the Severity Codes to reorder them. Severity codes will appear in the Visual Planner in the order in which they appear on the Template.


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