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Gemini Community Support Site
This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities. |
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Breeze - Email-to-ticketing |
breeze
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| 5.1 |
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Introduction to Breeze |
breeze
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| 5.2 |
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Breeze: Queues |
breeze
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| 5.3 |
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Breeze: SMTP Servers |
breeze
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| 5.4 |
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Breeze: Mailboxes |
breeze
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| 5.5 |
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Breeze: Response Templates |
breeze
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| 10.2.5 |
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Scheduler Service |
install
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| 10.8 |
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Notifications |
usage
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| 10.8.1 |
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Project Alerts |
usage
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| 10.8.2 |
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Item Watchers |
usage
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| 10.10.1.2 |
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SMTP and Notifications |
admin
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| 10.11.4.5 |
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Outbound Notifications |
converse
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| 10.11.4.6 |
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Project Mapping |
converse
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| 10.12.8 |
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Alerts API |
api
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14 documents found.
Notifications
Email alerts can be sent automatically to users when items are created, resourced, commented upon or otherwise updated.
Gemini Administrators can configure certain global notification options that affect all users and projects.
The Email Item Creator option determines if an automated email is sent to the person who creates a new item, essentially confirming the details of their new item.
The Email Item Resource option determines if an automated email is sent to the person(s) who have been assigned an item to work upon.
The Email Alerts Enabled option globally enables or disables alerts.
The Email Alert Engine option allows the Gemini Scheduler Service to interact with Gemini to send out batched email alerts.
The From Email Address is used on all emails produced.
The From Display Name is used on all emails produced.
The Configure Email Alerts options turn on or off the different alert types globally across all projects.