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This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




Index Project Mapping
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 5      Breeze - Email-to-ticketing
breeze
 5.1        Introduction to Breeze
breeze
 5.2        Breeze: Queues
breeze
 5.3        Breeze: SMTP Servers
breeze
 5.4        Breeze: Mailboxes
breeze
 5.5        Breeze: Response Templates
breeze
 10.2.5           Scheduler Service
install
 10.8         Notifications
usage
 10.8.1           Project Alerts
usage
 10.8.2           Item Watchers
usage
 10.10.1.2              SMTP and Notifications
admin
 10.11.4.5              Outbound Notifications
converse
 10.11.4.6              Project Mapping
converse
 10.12.8            Alerts API
api
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14 documents found.


Project Mapping

emails
converse

Each mailbox has to be mapped to a single Gemini project where the incoming emails shall reside.

image

You can specify default values for newly created items using meta-data from the selected project.


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