Can't edit fields in list view
Some users can't edit fields in list view
- Only occurs with free-form fields - e.g., hours
- Occurs with custom fields and standard fields
- Occurs intermittently
- Custom fields are defined so everyone can see
- Screens contain the fields
- User can make a change to the field in list view, but when they hit enter, reverts to the previous value.
Thanks
Rick Starr
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Tuesday, October 16, 2012, 3:32:44 PM |
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Which version of Gemini? Do you have any errors in the log? |
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v4.1.1 (build 3136) From log file 1) Trying to change gemini_issues.estimatedhours from 6 to 3 17126 10/14/2012 10:57:13 AM Error Gemini Estimated hours can be between 0-500 Parameter name: Estimated hours at CounterSoft.Gemini.Web.Methods.IssueUpdateHandler.UpdateIssue() Rick Starr 2) Trying to change a custom field from null to 1. 17130 10/15/2012 10:07:24 AM Error Gemini Parameter is not valid. at System.Drawing.Image.FromStream(Stream stream, Boolean useEmbeddedColorManagement, Boolean validateImageData) at System.Drawing.Image.FromStream(Stream stream) at Microsoft.Web.ImageHandlerInternal.HandleImageRequest(HttpContextBase context, Func`2 imageGenCallback, String uniqueIdStringSeed) at Microsoft.Web.ImageHandler.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) Sean Buchanan |
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Have you customized anything in Gemini? We have never seen this issue before. do you have database triggers? |
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We have not customized Gemini other than creating custom fields, and the standard user defineable values. We have not created any db triggers. |
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Can you use the browser's network tab to check what is sent and received? |
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Has this been resolved? We are experiencing the same issue (version 4.1.1 build 3136). The estimated effort is not being shown when viewing a ticket (eventhough it is configured to in the screens configs). It can only be set when clicking on edit button in the top right. It cannot be edited in-line. |
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Estimated is not inline editable in 4.x. |
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