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v5.1: can't update Configuration - Options

usage

I tried to update the Options (e.g. Administrator's email address), hit save button, it didn't save the change at all. I also tried to change the Welcome Message, hit Save button, nothing is saved either. Why is that?

kha
· 1
kha
Replies (12)
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Do you get any errors in the system log?


Saar Cohen
· 5000
Saar Cohen
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ah, i got this error in system log

Object reference not set to an instance of an object. Countersoft.Gemini at Countersoft.Gemini.Infrastructure.Managers.MetaManager.Convert(IssueType entity) at Countersoft.Gemini.Infrastructure.Managers.MetaManager.TypeGet(Int32 id) at Countersoft.Gemini.Infrastructure.Managers.IssueManager.Convert(Issue entity, List1 comments, List1 sourceControlFiles, List1 attachments, List1 timeEntries, List1 customFields) at Countersoft.Gemini.Infrastructure.Managers.IssueManager.Convert(Issue entity) at Countersoft.Gemini.Infrastructure.Managers.IssueManager.GetEdits(ProjectTemplatePageType pageType, HttpRequestBase request, IssueDto dto, List1& extra, Boolean logAudit) at Countersoft.Gemini.Infrastructure.Managers.IssueManager.GetEditFields(BaseController controller, ProjectTemplatePageType pageType, Int32 id, HttpRequestBase request, Boolean includeProjectsField) at Countersoft.Gemini.Controllers.Ajax.AjaxProjectsController.InlineEdit(ProjectTemplatePageType viewType, Boolean includeProjectsField) at lambda_method(Closure , ControllerBase , Object[] ) at System.Web.Mvc.ActionMethodDispatcher.Execute(ControllerBase controller, Object[] parameters) at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary2 parameters) at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary2 parameters) at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>cDisplayClass42.b41() at System.Web.Mvc.Async.AsyncResultWrapper.<>cDisplayClass81.<BeginSynchronous>b__7(IAsyncResult _) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult1.End() at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>cDisplayClass37.<>cDisplayClass39.b33() at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>cDisplayClass4f.b49() at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>cDisplayClass4f.b49() at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>cDisplayClass37.b36(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult1.End() at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass25.<>c__DisplayClass2a.<BeginInvokeAction>b__20() at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass25.<BeginInvokeAction>b__22(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult1.End() at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) at System.Web.Mvc.Controller.<>cDisplayClass1d.b18(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncResultWrapper.<>cDisplayClass4.b3(IAsyncResult ar) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult1.End() at System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult1.End() at System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) at System.Web.Mvc.Controller.System.Web.Mvc.Async.IAsyncController.EndExecute(IAsyncResult asyncResult) at System.Web.Mvc.MvcHandler.<>cDisplayClass8.b3(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncResultWrapper.<>cDisplayClass4.b3(IAsyncResult ar) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult`1.End() at System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) at System.Web.Mvc.MvcHandler.System.Web.IHttpAsyncHandler.EndProcessRequest(IAsyncResult result) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)


kha
· 1
kha
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Also this one, 1second before the above error:

Object reference not set to an instance of an object. Countersoft.Gemini at Countersoft.Gemini.Infrastructure.Managers.MetaManager.Convert(IssueType entity) at Countersoft.Gemini.Infrastructure.Managers.MetaManager.TypeGet(Int32 id) at Countersoft.Gemini.Infrastructure.Managers.IssueManager.Convert(Issue entity, List1 comments, List1 sourceControlFiles, List1 attachments, List1 timeEntries, List1 customFields) at Countersoft.Gemini.Infrastructure.Managers.IssueManager.Convert(Issue entity) at Countersoft.Gemini.Infrastructure.Managers.IssueManager.GetEdits(ProjectTemplatePageType pageType, HttpRequestBase request, IssueDto dto, List1& extra, Boolean logAudit) at Countersoft.Gemini.Infrastructure.Managers.IssueManager.GetEditFields(BaseController controller, ProjectTemplatePageType pageType, Int32 id, HttpRequestBase request, Boolean includeProjectsField) at Countersoft.Gemini.Controllers.Ajax.AjaxProjectsController.InlineEdit(ProjectTemplatePageType viewType, Boolean includeProjectsField) at lambda_method(Closure , ControllerBase , Object[] ) at System.Web.Mvc.ActionMethodDispatcher.Execute(ControllerBase controller, Object[] parameters) at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary2 parameters) at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary2 parameters) at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>cDisplayClass42.b41() at System.Web.Mvc.Async.AsyncResultWrapper.<>cDisplayClass81.<BeginSynchronous>b__7(IAsyncResult _) at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncResult1.End() at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult) at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>cDisplayClass37.<>cDisplayClass39.b33() at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>cDisplayClass4f.b49() at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>cDisplayClass4f.b49()


kha
· 1
kha
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ANSWER

Mark Wing
· 9108
Mark Wing
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Hi Mark,

I've copied the code from 5.1.1 web app folder over and it's showing i am using version 5.1.1.3564 but I am seeing the same problem still. No log in System Log his time.


kha
· 1
kha
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It might be because you have not filled in a field, do you see a field marked in red with a border after clicking save?


Mark Wing
· 9108
Mark Wing
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I modified text in Welcome message. I modified the email address, everything else I left as is. Don't see any field marked in red with a border after clicking save. Only one field left empty is the Work Hour field which has been empty ever since.


kha
· 1
kha
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That field is required, put in 08:00


Mark Wing
· 9108
Mark Wing
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Thanks, Mark! That solves the problem. Wonder why it doesn't show any sign if that field is required?


kha
· 1
kha
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Which browser are you using?


Mark Wing
· 9108
Mark Wing
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i am using firefox 15.0.1


kha
· 1
kha
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I think i missed this red border field even though it shows. I just tried to pay very close attention and realize there is a red border field. It's so hard to recognize

http://s9.postimage.org/nkh1dyf19/1092012104533AM.jpg


kha
· 1
kha