Duplicate alert emails
i am using Gemini v3.6.3 Build 2590
I keep getting duplicate alert emails everytime after GeminiScheduler Service fails with error below and when the service restarts.
How can this be avoided?
thanks
Found in Event Log:
System - Unable to connect to the remote server - at System.Net.HttpWebRequest.GetResponse() at CounterSoft.Gemini.WebServices.BaseService.ProcessResponse[T](String url, Object obj, RequestType requestType) at CounterSoft.Gemini.WebServices.BaseService.GetResponse[T](String url, Object o, RequestType r) at CounterSoft.Gemini.WebServices.BaseService.WhoAmI() at CounterSoft.Gemini.Scheduler.SchedulerService.GetServiceManager(String url, String username, String password)
lovebibit
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Tuesday, May 18, 2010, 10:34:44 AM |
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Please check the URL in the scheduler's config file. However, if you are getting this error then you shouldn't get any alerts! Are you sure that the email engine is set to the scheduler service (Administration -> Notifications)? |
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The URL is correct. Yes to your answer. I was saying I got duplicate emails after the Scheduler service has restarted. Do you retry to send the email whenever the smtp fails so the emails get queued up? How can this be avoided? thanks |
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Which version of the scheduler are you running? It might be that it is failing to delete the queued email from the database table. |
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I am using version 3.6.3.2590 i didn't say i got the error when the service restarts. I just say i got duplicate emails when the service restarts. |
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Are you only getting duplicate emails when restarting the service? or is it al the time? |
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Only when restarting the service |
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Stop the service. |
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The gemini_issuealerts table is empty after I received the alert emails. |
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Can you please check in task manager if you have CounterSoft.Gemini.Scheduler.exe running before starting the service? |
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