Editor
Hello,
I'm evaluating Gemini (with the limited free version) and I have a problem. When I create an issue, the Description is not enabled (there is no editor at all).
If I change from Rad Editor Control to Text box in the administration issues params, it's ok, there is a simple text box. How can I enable the rich editor "Rad Editor Control" ?
Something else. Il would like to try the Gemini desktop app (because I think we will use this tools). Is looks like I cannot login with the Gemini desktop. Is it normal with the free version ? In this case, how could I try the Gemini desktop program ?
Thank you.
Jean
Jean Lacoste
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Monday, June 29, 2009, 3:35:49 PM |
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Please try to add the Gemini site to your trusted locations. Seems like your browser does not allow the java script of the editor to run. The desktop app should work, please download and install DebugView from here- http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx |
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Thank you for your answer. |
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Hi Jean. Please login to Gemini Desktop in 'online' mode, download your issues and then re-login in offline mode. If the issue still persists, send us debug view output and login screenshots. Regarding text editor issue, have you tried using a different browser? |
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Hello, |
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Can you please try the editor on our site: http://gemini.countersoft.com? As for the desktop error, it seems like the URL is wrong. Is Gemini installed on the same machine? |
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If I try gemini on your site, it works : http://jean.lacoste.free.fr/editorok.jpg |
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Which version of Gemini are you running? If not 3.5.1 then can you please upgrade? |
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Hello, |
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Yes, it is a setup issue 100% as we have it here running on the same setup and on win 2008. Are you able to install on another server? |
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