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v3.1.0: Batch update for Affected Version field doesn't work

web-app

1) I did the batch update with the affected version field, I selected 2-3 issues for the batch update.
2) After selecting a version in affected version field, click Update, it brought me back to the Issue view page of that component, but the affected version field has not changed.

3) I tried again with different field, Component field, the issues stayed in the same component as before. 

4) Tried again with changing in Assigned To field, it did not take the change(s)

What is going on here?
kha
· 1 		kha
Thursday, September 10, 2009, 8:00:37 PM
Replies (8)
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Are there any errors in the log?
Mark Wing
· 9108 		Mark Wing
Friday, September 11, 2009, 10:04:26 AM
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There was no log showed at the time I tried to batch update.  However, I can post the only log (below) that displayed in system log yesterday:  I tried at about 2pm-3pm of 9/10/2009. 

No Page.Request.UrlReferrer detected : /gemini/issue/ViewIssue.aspx9/10/2009 5:40:38 PM
kha
· 1 		kha
Friday, September 11, 2009, 4:02:49 PM
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We can not seem to replicate this. Can you try upgrading to 3.1.2 or better to 3.5.4.?
Mark Wing
· 9108 		Mark Wing
Friday, September 11, 2009, 4:20:25 PM
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How much effort will it take to upgrade to v3.1.2?

This is production server and there are lots of inside and outside clients are using this system.  We don't want to make a big change when there is no plan or test for it first.  So, definitely, we cannot upgrade to v3.5 for now.
kha
· 1 		kha
Friday, September 11, 2009, 5:59:21 PM
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Should not be difficult as it is a bug fix for 3.1. Replace web app and run create_procs and views.
Saar Cohen
· 5000 		Saar Cohen
Friday, September 11, 2009, 9:30:29 PM
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I just exprienced more different things about this, narrow the problem down.

1) Problem only occurs in this particular Gemini project (project B).
2) Problem only happens with the issues we moved from project A.  We tried to create new issues in project A, did batch update with these newly created issues, it works.  However, when we tried to do the batch update with the moved issues (from project A to project B), the problem happens.

Again, no system log at all.
kha
· 1 		kha
Friday, September 11, 2009, 9:44:26 PM
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Is it possible for you to send a zipped backup of your database to support at countersoft dot com?
Mark Wing
· 9108 		Mark Wing
Monday, September 14, 2009, 3:52:46 PM
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Unfortunately, the database contains sensitive information so we cannot send it out.
kha
· 1 		kha
Monday, September 14, 2009, 5:52:44 PM