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Error when creating a new issue

desktop
add-ons

Everytime i create a new issue from the client, i get an .net error, (shown below) something to do with custom fields. The issue however is still created. (deleting the issues works fine tho)

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

*** Exception Text ***
System.NullReferenceException: Object reference not set to an instance of an object.
   at CounterSoft.GeminiLib.WSIssueEN.GetCustomFieldData(Int32 customFieldID)
   at CounterSoft.Gemini.Desktop.GeminiWinBiz.Util.CreateDataTableFromWSIssueEN(WSIssueWrapper[] issues, DataTable dt)
   at CounterSoft.Gemini.Desktop.FormMain.SetIssues(WSIssueWrapper[] issues)
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.ShowIssues(IssuesFilterEN filter, Boolean bSetIssues, Boolean bDownload)
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.Dofilter(Boolean bDownload)
   at CounterSoftGemini.Desktop.GeminiWinControls.FiltersPanel.Dofilter()
   at CounterSoft.Gemini.Desktop.FormMain.IssueChanged(Int32 issueID)
   at CounterSoft.Gemini.Desktop.GeminiWinBiz.IssueDelegate.Invoke(Int32 issueID)
   at CounterSoft.Gemini.Desktop.GeminiWinBiz.IssuesControler.IssueUpdated(Int32 issueID)
   at CounterSoft.Gemini.Desktop.GeminiWinBiz.IssueWinBiz.CreateIssue(WSIssueWrapper issue)
   at CounterSoft.Gemini.Desktop.FormViewEditIssue.btnSave_Click(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


*** Loaded Assemblies ***
mscorlib
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.573
    CodeBase: file:///c:/windows/microsoft.net/framework/v1.1.4322/mscorlib.dll
----------------------------------------
CounterSoft.Gemini.Desktop
    Assembly Version: 0.1.0.0
    Win32 Version: 0.1.0.0
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Desktop/CounterSoft.Gemini.Desktop.exe
----------------------------------------
CounterSoft.Gemini.Desktop.Biz
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Desktop/CounterSoft.Gemini.Desktop.Biz.DLL
----------------------------------------
CounterSoft.Gemini.Desktop.Lib
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Desktop/CounterSoft.Gemini.Desktop.Lib.DLL
----------------------------------------
CounterSoft.GeminiLib
    Assembly Version: 2.0.4.1111
    Win32 Version: 2.0.4.1111
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Desktop/CounterSoft.GeminiLib.DLL
----------------------------------------
System.Windows.Forms
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.573
    CodeBase: file:///c:/windows/assembly/gac/system.windows.forms/1.0.5000.0b77a5c561934e089/system.windows.forms.dll
----------------------------------------
System
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.573
    CodeBase: file:///c:/windows/assembly/gac/system/1.0.5000.0
b77a5c561934e089/system.dll
----------------------------------------
System.Drawing
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.573
    CodeBase: file:///c:/windows/assembly/gac/system.drawing/1.0.5000.0b03f5f7f11d50a3a/system.drawing.dll
----------------------------------------
System.Xml
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.573
    CodeBase: file:///c:/windows/assembly/gac/system.xml/1.0.5000.0
b77a5c561934e089/system.xml.dll
----------------------------------------
Microsoft.Web.Services2
    Assembly Version: 2.0.3.0
    Win32 Version: 2.0.5050.0
    CodeBase: file:///c:/windows/assembly/gac/microsoft.web.services2/2.0.3.031bf3856ad364e35/microsoft.web.services2.dll
----------------------------------------
System.Web.Services
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.573
    CodeBase: file:///c:/windows/assembly/gac/system.web.services/1.0.5000.0
b03f5f7f11d50a3a/system.web.services.dll
----------------------------------------
System.Web
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.573
    CodeBase: file:///c:/windows/assembly/gac/system.web/1.0.5000.0b03f5f7f11d50a3a/system.web.dll
----------------------------------------
7aaywzrl
    Assembly Version: 0.0.0.0
    Win32 Version: 1.1.4322.573
    CodeBase: file:///c:/windows/assembly/gac/system/1.0.5000.0
b77a5c561934e089/system.dll
----------------------------------------
System.Security
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.573
    CodeBase: file:///c:/windows/assembly/gac/system.security/1.0.5000.0b03f5f7f11d50a3a/system.security.dll
----------------------------------------
ttyrn51z
    Assembly Version: 0.0.0.0
    Win32 Version: 1.1.4322.573
    CodeBase: file:///c:/windows/assembly/gac/system/1.0.5000.0
b77a5c561934e089/system.dll
----------------------------------------
pkxe6cjh
    Assembly Version: 0.0.0.0
    Win32 Version: 1.1.4322.573
    CodeBase: file:///c:/windows/assembly/gac/system/1.0.5000.0b77a5c561934e089/system.dll
----------------------------------------
dz09otdg
    Assembly Version: 0.0.0.0
    Win32 Version: 1.1.4322.573
    CodeBase: file:///c:/windows/assembly/gac/system/1.0.5000.0
b77a5c561934e089/system.dll
----------------------------------------
i-bjwuum
    Assembly Version: 0.0.0.0
    Win32 Version: 1.1.4322.573
    CodeBase: file:///c:/windows/assembly/gac/system/1.0.5000.0b77a5c561934e089/system.dll
----------------------------------------
8gu1h7zl
    Assembly Version: 0.0.0.0
    Win32 Version: 1.1.4322.573
    CodeBase: file:///c:/windows/assembly/gac/system/1.0.5000.0
b77a5c561934e089/system.dll
----------------------------------------
cxkkynuc
    Assembly Version: 0.0.0.0
    Win32 Version: 1.1.4322.573
    CodeBase: file:///c:/windows/assembly/gac/system/1.0.5000.0b77a5c561934e089/system.dll
----------------------------------------
CounterSoft.Gemini.Desktop.Controls
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Desktop/CounterSoft.Gemini.Desktop.Controls.DLL
----------------------------------------
CounterSoft.Gemini.Desktop.DA
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Desktop/CounterSoft.Gemini.Desktop.DA.DLL
----------------------------------------
System.Data
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.573
    CodeBase: file:///c:/windows/assembly/gac/system.data/1.0.5000.0
b77a5c561934e089/system.data.dll
----------------------------------------
HTMLEditorControl
    Assembly Version: 1.0.2001.38643
    Win32 Version: 1.0.2001.38643
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Desktop/HTMLEditorControl.DLL
----------------------------------------
AxInterop.SHDocVw
    Assembly Version: 1.1.0.0
    Win32 Version: 1.1.0.0
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Desktop/AxInterop.SHDocVw.DLL
----------------------------------------
Microsoft.mshtml
    Assembly Version: 7.0.3300.0
    Win32 Version: 7.0.3300.0
    CodeBase: file:///c:/windows/assembly/gac/microsoft.mshtml/7.0.3300.0b03f5f7f11d50a3a/microsoft.mshtml.dll
----------------------------------------
Interop.SHDocVw
    Assembly Version: 1.1.0.0
    Win32 Version: 1.1.0.0
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Desktop/Interop.SHDocVw.DLL
----------------------------------------
Accessibility
    Assembly Version: 1.0.5000.0
    Win32 Version: 1.1.4322.573
    CodeBase: file:///c:/windows/assembly/gac/accessibility/1.0.5000.0
b03f5f7f11d50a3a/accessibility.dll
----------------------------------------

*** JIT Debugging ***
To enable just in time (JIT) debugging, the config file for this
application or machine (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the machine
rather than being handled by this dialog.



Simon@MailboxPro
· 1
Simon@MailboxPro
Replies (8)
helpful
0
not helpful

Hi,

What type of custom field is it? Did you fill in the data for the custom field?


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

It is a drop down list, with fields from the SQL db. I did not however select a value, it was just the default.


Simon@MailboxPro
· 1
Simon@MailboxPro
helpful
0
not helpful

Does the same happen when you select a value?


Mark Wing
· 9108
Mark Wing
helpful
0
not helpful

in the data tab there is already a value shown in the drop down list, but when i select another from the list, then there seems to be no error.


Simon@MailboxPro
· 1
Simon@MailboxPro
helpful
0
not helpful

Thanks for this. This is a BUG in 1.0, which will be fixed for 1.1: http://gemini.countersoft.com/issue/ViewIssue.aspx?id=787

BETA can be downloaded from: http://www.countersoft.com/downloads/beta/GeminiDesktopSetupv11BETA.zip


Mark Wing
· 9108
Mark Wing
helpful
0
not helpful

My user XXX is admin user and have included in security schemes like issue creator and issue worker.

If I log with "admin" then it allows to creates an issue but dosnt allows to assign to somebody.

But if i log with XXX user the "new issue " option seems inactive.So i cannot create an issue.Please advise..


bineeshthomas
· 1
bineeshthomas
helpful
0
not helpful

Did you give that user admin rights AFTER using the desktop app?

If so delete your folder (Local Settings\Application Data\CounterSoft\Gemini Desktop\xxx). Make sure you synch before deleting.


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

Done.Working. Thanks


bineeshthomas
· 1
bineeshthomas