Please log in as admin user. Default user is admin and password is admin.

See the PDF, which is in the zip file you have downloaded, for more info.

Thanks.  I must have missed this when scrolling though the PDF.

Next question is, can I import exsiting issue list from excel?  I went through the PDF and it wasn't clear to me how I could do this and whether I need to customise my exisiting spreadsheet to map to Bug Tracker.

regards Helen.

There is no "out of the box" way of doing this.

However, we have written an app the will help users import data. You will need to add code to import from excel: http://www.countersoft.com/Default.aspx?PageID=58

We might be able to write something for you if you can not do this, but we will need you to send us a sample of the spreadsheet.

I am happy to import it as text if this utility can do this and reformat the srtucture but I need some instructions on how to run it.

here is a sample of the file

Issue Number Brief Description Raised By Date Raised Cycle No, Run # Issue Status Priority Detailed Description Current Status Developer's comments Updated on Updated by I001 C142 Process Responses can't handle 0 input F Foran 8-Feb-06 1 closed High Code change applied by Bulent Process ran successfully on night of 09 Feb 2006 with 0 input   10-Feb-06 F Foran I002 C142 Table CICMResultCode does not contain any new response codes F Foran 9-Feb-06 1 closed High Expected cicmresponsecode in trabant/uat to contain new response codes representing no contact etc.,  - no new codes exist discussed with Bulent: New (expected) Internal result codes will be added to table by COB 13/02/2006   10-Feb-06 F Foran I003 C142 Handling of overlong file names is not robust  F Foran 13-Feb-06 2 #1 closed High Filename > 24 chars was created. 
Stored procedure CICMLoadresponsefilesp failed with message 'Executed as user: EE\SQLANLSvc. Could not bulk insert. File '\Trabant\Contact Management\UAT Response\outsecmailff20060212a.da' does not exist. [SQLSTATE 42000] (Error 4860).  The step failed'
No message was output to cicmlog prior to abend. Discussed with Bulent: filename length in CICMLoad_Response should be much longer than required eg 100, and when the filename comes in, it should be checked.  If the length is greater than eg 50, the stored procedure should reject the file and carry on.

18/2/06: retested ok   13-Feb-06 F Foran

Can you please send a sample file (as attachment) to support@countersoft.com

Thanks.

fyi - I sent through a sample file to the e-mail address 'support@countersoft.com' on Friday 26-5-06 at 3:45pm Australian Eastern Time.

Thanks for all your help !

Hi,

 Did you get anywhere with importing from Excel. I would like to do the same thing and would appreciate any suggestions

Thanks

Steve

Hi Steve,

I had problems using the utility and I actually used the SQL*Server Import feature to import my issues to the Issues table.

There is a bit of playing around to do with default values and non-nulls etc.  Worth the effort

HD

Thanks - will look at  your way as well

Cheers

Steve

(from sunny Brisbane!)

We have updated the utility to import from a specific excel worksheet: http://www.countersoft.com/Default.aspx?PageID=58

The worksheet example is included. It should be easy to change for your needs.