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Certain links don't respond after upgrade

web-app

Hello.  I upgraded our 1.9.1 installation of Gemini to 2.0.2 and I'm having issues getting certain links to respond since then.  I was wondering if anyone had any ideas.  I'm currently experiencing it when logged in as admin and I clicked on the Edit link on a user on the Maintain Users page.  IE is waiting for the response, and it's been a long time now, at least 10 minutes.  I did a SQL Profiler trace, and I don't think any SQL was even sent from that request.  I also have this issue when trying to delete a user.

One thing to note: We have over 10 users in the system right now and are on the free license.  That's why I was trying to delete a user, to get back under 10.  Is there something in the code that locks certain functions out when over the 10 user limit on a free license?

I have also observed this not-responding issue on other links before, but it's no longer happening there.  For instance, shortly after upgrade, I couldn't use the My Work page, it would never come back.  I just tested this again (weeks later), and it seems to work now.

Any help appreciated.

Chris

crock
· 1
crock
Replies (3)
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Seems like an ASP.NET issue:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/cptools/html/cpgrfaspnetiisregistrationtoolaspnet_regiisexe.asp

Run this tool with "-c" option and should fix your problem.


Saar Cohen
· 5000
Saar Cohen
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Thanks, that seemed to do it.  The aspnet_client directory was created today and it's good to go.  One additional factor was that some of the testing was done locally on windows 2003 server with the enhanced security enabled in IE, so the javascript wasn't executing.

One question about licensing, I'm back down to 9 users including admin and anonymous, but the header still says Please Aquire License.  Is that because we have active user ids above 10?  Also, if we don't allow anonymous access, is it cool to delete the anonymous user, or am I asking for trouble?

It looks like we'll be buying a license anyway, because we won't be able to stay below 10 users, I was just wondering.

Thanks,


crock
· 1
crock
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Correct.

Please do not delete ANON user account!  Delete someone else!


Harvey Kandola
· 212
Harvey Kandola