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Returning to login screen

web-app

I am having an issue with Gemini taking me back to the login screen once I add the very first issue, or access an issue for the very first time on any given day.

I login with my username and password and that works fine.  I enter an issue and then I am taken back to the log in screen.

Once this happens, I can log back in and continue to enter multiple issues or navigate around in Gemini without having to login again.

 Can you explain why this is happening?

 Thanks,

Caroline  
carbou
· 1 		carbou
Monday, February 13, 2006, 10:42:33 PM
Replies (9)
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Hi,

This is known issue that has yet to be closed down.

Can you provide as much configuration information as possible? Is it only one user? All users? FireFox/IE? JavaScript enabled? Cookies ok?

Also, we would be grateful if you could test the next beta release to see if the problem goes away (please use on test environment):

http://www.countersoft.com/downloads/beta/Geminiv203beta2.zip
Harvey Kandola
· 212 		Harvey Kandola
Tuesday, February 14, 2006, 9:01:04 PM
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One other question: do you see a Sesson Expired message in RED text on Main.aspx page after this problem occurs?
Harvey Kandola
· 212 		Harvey Kandola
Tuesday, February 14, 2006, 9:01:47 PM
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We see this happen every 15 minutes or so when our company uses Gemini 1.9.1. It is very annoying to be in the middle of something and have to start all over because your session expired. Is there a way to fix this problem? Do you know when a fix will be available?

Aimee
Aimee
· 1 		Aimee
Thursday, February 16, 2006, 8:05:03 PM
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Hi,

We recommend that people test out the latest beta release and report back:

http://www.countersoft.com/downloads/beta/Geminiv203beta3.zip
Harvey Kandola
· 212 		Harvey Kandola
Thursday, February 16, 2006, 9:31:35 PM
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No there is no message.  It just takes you back to the log in screen.
carbou
· 1 		carbou
Monday, April 10, 2006, 8:15:18 PM
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This happens to all users, although not all of the time.  It does seem to help if you have "Remember me" checked, but again, you can have that checked and it may work for a day or two, and then it may not.

We are currently on V2.03

 
carbou
· 1 		carbou
Monday, April 10, 2006, 8:16:39 PM
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Is your FullGeminiURL set corrctly in the web.config file?

Are there any errors in the error log?
Saar Cohen
· 5000 		Saar Cohen
Monday, April 10, 2006, 8:22:29 PM
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We had a similar issue long time ago. Check your Web Documents of your IIS for the default documents and their order.

There is a difference between Default.aspx and Main.aspx.

You can try to login via http://mygemini.net/Main.aspx and http://mygemini.net/Default.aspx

Don't remember which, but one of them caused the problem. I guess everytime we logged in via Main.aspx the cookie was damaged somehow.
deniz
· 1 		deniz
Thursday, May 18, 2006, 9:21:20 AM
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I was having the same issue with Firefox 3 and Gemin v2.2.6.
I had to update the config file
from
    <sessionState ... cookieless="false" timeout="60"/>
to
    <sessionState ... cookieless="true" timeout="60"/>

This seemed to be a cookie related issue for me olny with Firefox 3.
talltim
· 1 		talltim
Monday, December 3, 2007, 10:43:09 PM