Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




issue type image in issue details not shown

web-app

I changed our issue tpye images.

Since the change the issue tpye image is not shown in the issue tpye details page (ViewIssue.aspx).

But the image shows up in the issues list (Issues.aspx).

The strange thing is, that this happens only to one issue tpye (New Feature), for all other issue types the images are shown in issues.aspx and also in ViewIssues.aspx.

The source of ViewIssues.aspx for an issue with type: "NewFreature" has this line:

           <TD class="webFormSimpleItem4" vAlign="baseline"><img id="imgType" src="../missing.jpg" alt="New Feature" style="border-width:0px;" />&nbsp;<span id="lblIssType">New Feature</span></TD>

The source of ViewIssues.aspx for an issue with type: "Enhancment" has this line:

<TD class="webFormSimpleItem4" vAlign="baseline"><img id="imgType" src="../images/TypeBugdevelopment.JPG" alt="Bug Development" style="border-width:0px;" />&nbsp;<span id="lblIssType">Bug Development</span></TD>

Any idea, what's going wrong?
 
deniz
· 1 		deniz
Tuesday, August 15, 2006, 5:36:32 PM
Replies (7)
helpful
0
not helpful

How did you change the image? Did you go through the admin page?

What exactly did you change?
Saar Cohen
· 5000 		Saar Cohen
Tuesday, August 15, 2006, 9:22:51 PM
helpful
0
not helpful

Changing through the admin page is not possible. So I changed the Type name and the path to the image directly in table: issuetypelut.

Current values in that table "issuetypelut" are:

rowid,seq,typeid,typedesc,imagepath,tstamp

24 7 17 Documentation images/TypeDocumentation.JPG 0x0000000000053DDC
27 5 16 Enhancement images/TypeEnhancement.jpg 0x0000000000053DDD
28 8 19 test images/TypeDocumentation.JPG 0x0000000000053E7B
15 1 13 Bug Development images/TypeBugdevelopment.JPG 0x0000000000038F79
16 3 14 Bug Production images/TypeBugproduction.JPG 0x0000000000038F8D
18 6 18 New Feature images/TypeNewFeature.jpg 0x0000000000053DDE

Adding new issue types is possible, but it's not possible to edit new added and existing ones.
In case of edit and save the following err occurs:

SQL insert, update or delete failed (expected affected row count: 1, actual affected row count: 0). Possible causes: the row was modified or deleted by another user, or a trigger is reporting misleading row count. at CounterSoft.GeminiBiz.6a47503c5c8a8891.ba823165b78fdb8a(IssueTypeEN 732c0a0fe634473a) at Gemini.EditLUT.OnUpdate(Object source, DataGridCommandEventArgs e)
deniz
· 1 		deniz
Wednesday, August 16, 2006, 9:45:18 AM
helpful
0
not helpful

After adding an additional Issue Type "test" via the admin page and deleting that type again the "display image issue in issue details" is fixed. All issue tpye images are now shown correctly in the issues list and issue detail page.

But editing the issues types via admin page is still not possible. The same error (see above) occurs.
deniz
· 1 		deniz
Wednesday, August 16, 2006, 10:03:26 AM
helpful
0
not helpful

Which version of Gemini are you using?
Mark Wing
· 9108 		Mark Wing
Wednesday, August 16, 2006, 12:05:39 PM
helpful
0
not helpful

Current Version is 2.0.5.

But this issue occured in previous versions also.
deniz
· 1 		deniz
Wednesday, August 16, 2006, 12:31:35 PM
helpful
0
not helpful

Ok, this is a BUG: http://gemini.countersoft.com/Default.aspx?p=2&i=947

We have logged it and it will be fixed for the next release.
Saar Cohen
· 5000 		Saar Cohen
Wednesday, August 16, 2006, 10:38:55 PM
helpful
0
not helpful

Added the following comment to the issue:

deniz kesmen   17/08/2006 08:31:21 [Edit]  

See also: http://community.countersoft.com/forums/thread/2226.aspx
In my reported case, deleting new added types is possible, but editing them is not possible.


deniz
· 1 		deniz
Thursday, August 17, 2006, 9:32:22 AM