E-mail Body Empty
emails
Why would the body of my alert e-mails be completely empty?
Gene Traupman
· 1 |
|
Tuesday, January 15, 2013, 7:04:40 PM |
Replies (6)
-1
|
Please check the system log |
||||
|
0
|
Check the system log for what? I had already checked the system log. The last entry was at the end of December. |
||||
|
0
|
Which version of Gemini are you running? |
||||
|
0
|
v4.2.1 |
||||
|
1
|
ANSWER
Are you uusing the mail plugin or scheduler for emails (Administration -> Notifications)? If it is the scheduler please check the application log for errors (event viewer). |
||||
|
0
|
We use the scheduler. I checked the log. I found two errors -- problems compiling the mail templates. One of the html mail templates was corrupted. I replaced it with a known good version. Fortunately this was in the test system. Thanks. |
||||
|