Breeze - Email-to-Ticket with screen captures
Hello,
I have downloaded v5.1.3 and tested the Email-To-Ticket function.
It works as described ,however, if I sent an email from Outlook 2010,
and that email contained a screen capture (from Print Screen button and pasted with CTRL+V), the ticket converted would not show the capture, just text left.
The screen capture became an attachment.
I remembered that when I had tested the V4 Trial Version with Converse 6 months ago, the picture is still inside ticket Description, plus an attachment of the screen capture in png format.
I am using firefox v17.01 and IE
Is this a bug or configurable? Thanks!
User42089
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Monday, January 7, 2013, 6:35:17 AM |