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Importing is nothing but problems - how to make it work?

migration

We are buying the hosting version of Gemini.  I am trying to import data as a test first into a local copy of Gemini.

I created a flat spreadsheet and it failed constantly on import without telling me the field.  There is a button for log, but does nothing until you import (of course, nothting tells you this).

It requires things like "Fixed in Version ID".  On top of having an import with spaces in the column name, what if it is not fixed???

So finally I slog through and get it to upload.  It uploads the projects, but not the issues.  What good are projects without issues, those I could type.

I am using version 3.6.1 build 2571.  Is there a working version? 

I am at the point of wanting to can Gemini all together, if they cannot get a simple import right - how will the software be?

 

So to get by the latest issue - why will it import projects and not issues and not give a warning?

GeminiNewbie
· 1
GeminiNewbie
Replies (4)
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Does the log say 0 issues imported or issues skipped?

Please run debugview while importing and let us know if there are any errors.

http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx


Saar Cohen
· 5000
Saar Cohen
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What about fixed in version?  What do I do for my open items?


GeminiNewbie
· 1
GeminiNewbie
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I tried importing again and it just says that my three projects exist.  It says nothing about items.


GeminiNewbie
· 1
GeminiNewbie
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Can you please send your file to support at countersoft dot com?


Mark Wing
· 9108
Mark Wing