Home Home
  login

Gemini Community Support Site

This Gemini community support site can be used to find solutions to product issues. You can log in using Open Id, Google Profile and even Facebook. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.




I get "Error 1" when I try to import a CSV file

usage
items

Here's my file. It was an export of issues. I deleted all the lines except the first two, and shortened the text. I deleted the item number in case Gemini complained about duplication. There's a blank line between the lines, otherwise the two lines are concatenated.

Item,Type,Priority,Severity,Components,Title,Status,Resolution

,Investigation,Low,Trivial,Company Search,Error,Unassigned,Unresolved
OldGrantonian
· 200 		OldGrantonian
Tuesday, October 16, 2012, 12:25:46 PM
Replies (3)
helpful
0
not helpful
ANSWER

Please upgrade to 5.1.1.
Mark Wing
· 9108 		Mark Wing
Tuesday, October 16, 2012, 12:46:20 PM
helpful
0
not helpful

The upgrade instructions specify that the database must be backed up.

Is that just a precaution, or does the upgrade cause all data to be lost? (I'm not a techie.)
OldGrantonian
· 200 		OldGrantonian
Tuesday, October 23, 2012, 1:03:12 PM
helpful
0
not helpful

It is just a precaution
Mark Wing
· 9108 		Mark Wing
Tuesday, October 23, 2012, 1:05:21 PM