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Icons not displaying in the intranet

usage

Icons (priority, severity...) are not displaying in the intranet. Same installation display all correctly when you access from the internet. Which can be the cause?

  • All permissions are correct.
Joan Mollo
· 1
Joan Mollo
Replies (8)
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What do you get on the broswer if you copy the image url to the addressbar?


Mark Wing
· 9108
Mark Wing
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Hello, thank you for the response. If I copy the supposed url it works fine. The url is http://unnoy7/gemini/assets/images/meta/priority-high.png, for instance.


Joan Mollo
· 1
Joan Mollo
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Which broser are you running? Try using the broswers network tab to see the response to the request for the images.


Mark Wing
· 9108
Mark Wing
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I've tested it with IE, Firefox and Chrome, all of them updated. I forgot to add this detail in the first post.


Joan Mollo
· 1
Joan Mollo
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This doesn't make sense. If you copy the image url from the image that fails to load it works? Did you try refreshing the page?


Saar Cohen
· 5000
Saar Cohen
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Maybe it doesn't make sense but it is what's happening. If I access with the url that belongs to an image, this image is shown on every browser, but despite that, gemini doesn't display icons.

I've told all permissions are ok and images folder is located correctly. Doesn't know why it can happen.


Joan Mollo
· 1
Joan Mollo
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Can you please use Chrome's network tab to see the response from the server when the page loads?


Mark Wing
· 9108
Mark Wing
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Solved! Thank you Mark for your help. The issue was that I supposed the icons are loaded from /gemini/assets/images/meta/ but I created a project template and chrome show that the icons are loaded from /gemini/assets/images/meta/MYTEMPLATEPROJECT_NAME/ so I created the folder with folder name and all works perfectly now.


Joan Mollo
· 1
Joan Mollo