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Documentation for and examples of email templates

admin
emails
templates

Is there any documentation explaining how the emails are created from email templates and how to customize the templates? Are there any examples?
Gene
· 1 		Gene
Monday, September 17, 2012, 6:31:04 PM
Replies (7)
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Which version of Gemini?
Saar Cohen
· 5000 		Saar Cohen
Monday, September 17, 2012, 6:51:50 PM
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According to About, we're running the latest version. This is displayed at the bottom of the page: v4.2.1 (build 3250)
Gene
· 1 		Gene
Monday, September 17, 2012, 6:56:39 PM
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If you go to the Countersoft Gemini Scheduler Service folder you can edit the Mailtemplates folder to customize your own alerts.
Simran
· 1762 		Simran
Tuesday, September 18, 2012, 1:06:52 PM
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I am aware that I can go to that folder to modify the templates. My question wasn't that I was looking for where the templates are located. I am looking for documentation and examples.


Gene
· 1 		Gene
Tuesday, September 18, 2012, 1:24:28 PM
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How would you want your template layout to look like?
Simran
· 1762 		Simran
Tuesday, September 18, 2012, 8:05:02 PM
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For Created e-mails: Move Description to the top Move Latest Comment under Description

For Commented e-mails: Move Latest Comment to the top

For Updated e-mails: Remove Latest Comment
Gene
· 1 		Gene
Wednesday, September 19, 2012, 8:56:57 PM
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ANSWER

You would not be able to have a different structure for each different type of alert.

When you open up the Countersoft Gemini Scheduler Service\MailTemplates\html folder you are presented with a list of files. The order of theses files (IssueLink.en-GB, CommonHeader.en-GB, IssueDetail.en-GB, IssueChangeLog.en-GB, IssueDescription.en-GB, IssueComment.en-GB, CommonFooter.en-GB) will be shown exactly the same way in the email alert.

If you wish to move Description to the top of the template simply edit the IssueDetail.en-GB file, remove the content from the file and replace it with the content from the Description file. Once done copy the content from the IssueComment.en-GB file and paste it under the Description.

Please make sure once you have done this that the Description file and Comments file are empty.


Simran
· 1762 		Simran
Thursday, September 20, 2012, 12:53:28 PM