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How do you restore the Gemini database?

database

I have inherited our Gemini application and know next to nothing about it. Around 2 weeks ago the Admin Team put on some "critical updates" to the server Gemini is accessed from. Since then Gemini quit working. I have attached a log file but do not know what I'm looking at. Could some one point me in the right direction? I do have a Sql DB co-worker that can help me restore the DB if need, I'm looking for the original Gemini software that was purchase to reinstall application if necessary. Any help is appreciated. Zodie Williamson WA State Health Care Authority

Gemini Log file.pdf ]
User57303
· 1
User57303
Replies (5)
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When exactly do you get this error?

··· Could not execute the following script E:\WINDOWS\SYSVOL\sysvol\hcalan.wa.lcl\scripts\HTTPFirstAlways.vbs.User57303Friday, April 06, 2012, 12:30:40 AM
··· I believe when anyone tries to access Gemini. Here is another error from the Application Log on the server that Gemini is loaded on:User57303Friday, April 06, 2012, 7:46:17 PM
··· Event Type: Information Event Source: ASP.NET 2.0.50727.0 Event Category: Web Event Event ID: 1315 Date: 4/6/2012 Time: 10:44:57 AM User: N/A Computer: HCAAPOLY050 Description: Event code: 4005 Event message: Forms authentication failed for the request. Reason: The ticket supplied has expired. Event time: 4/6/2012 10:44:57 AM Event time (UTC): 4/6/2012 5:44:57 PM Event ID: a8101e8310c8424dbf2fbbf79017c6f8 Event sequence: 259 Event occurrence: 1 Event detail code: 50202 Application information: Application domain: /LM/W3SVC/1/Root/apps/Gemini303-1-129781888545462861 Trust level: Full Application Virtual Path: /apps/Gemini303 Application Path: D:\InsideHca_Apps\Apps_Root\Gemini303\ Machine name: HCAAPOLY050 Process information: Process ID: 2404 Process name: w3wp.exe Account name: NT AUTHORITY\NETWORK SERVICE Request information: Request URL: http://hcaapoly050/apps/Gemini303/Issues.aspx?pi=37&m=1 Request path: /apps/Gemini303/Issues.aspx User host address: 147.55.193.38 User: Is authenticated: False Authentication Type: Thread account name: NT AUTHORITY\NETWORK SERVICE Name to authenticate: Custom event details: For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. User57303Friday, April 06, 2012, 7:47:13 PM

Mark Wing
· 9108
Mark Wing
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The first report was 3/23/2012. Person who managed Gemini had left so it took a while to find its way to my desk.


User57303
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User57303
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I mean, what do you do in the application to get this error?


Mark Wing
· 9108
Mark Wing
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This is the error in the Application log on the server where Gemini is loaded. I had our SQL DB Admin look at the SQL DB and it appears to be fine, users just can't login to Gemini?

System.Web.Services - The security token could not be authenticated or authorized ---> cannot open connection ---> An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server) - at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at MetaDataServices.GetGeminiConfiguration() at CounterSoft.Gemini.Scheduler.EmailAlertsProcess.Process()

For more information, see Help and Support Center at


User57303
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User57303
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Please check that the connection string in the web.config file of Gemini is correct (server, database, username and password). Also, make sure that TCP/IP is enabled in SQL.


Saar Cohen
· 5000
Saar Cohen