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Image links contained in "Issues" are broken after Upgrade from 3.7 to 4.0

admin
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We recently updated from version 3.7 to 4.0. The one issue I am having is that any "images" that were inserted into the body of an issue, is no longer there. It displays as a broken image link.

Can you please advise how to get those images to display again?

User13252
· 50
User13252
Replies (6)
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Please make sure that you have those images on disk. Do you have a copy of the old 3.7 site?


Saar Cohen
· 5000
Saar Cohen
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We do have both a backup of the old 3.7 site and I also have the images saved on a share drive.


User13252
· 50
User13252
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Copy over the images from the 3.7 folder to the 4.2.1.


Mark Wing
· 9108
Mark Wing
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I could not find the images stored in any folder in the 3.7 backup. Could you please be more specific?


User13252
· 50
User13252
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ANSWER

They should be under Controls\Rad\UserImages


Mark Wing
· 9108
Mark Wing
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Got them!!! Thanks!


User13252
· 50
User13252