Invalid Gemini URL when attempting to connect with desktop utility
I am able to log in to my Gemini url just fine using a web browser. When I put the same URL into Gemini Desktop I get a message box saying "Invalid Gemini URL?"
http://ra.generaldigital.com:8010/Gemini
is the url I am attempting to connect to.
Any suggestions on how to debug this issue?
User69627
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Tuesday, January 31, 2012, 3:24:29 PM |
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Are you using the same versions of Gemini web and desktop? Also what do you get when navigating to http://ra.generaldigital.com:8010/Gemini/api/users.ashx? |
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I'm using 4.2.1 build 3250 of Gemini Web and the name of the file I downloaded for the desktop was named 421. However, when I run the desktop app it indicates that it is version 4.1.0 build 3106. When I go to http://ra.generaldigital.com:8010/Gemini/api/users.ashx? I get the following... Welcome to the Gemini Users REST API |
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That is fine. Can you please check the log file for the desktop app (%appdata%\CounterSoft\Gemini\Desktop\app.log) for errors? |
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The log is empty. |
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Can you please run fiddler on your desktop and check the reponse from the server when logging in via the desktop app? |
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By the way, I just discovered that I am running XP SP3 on the computer that is having the problem. The app runs fine on my Win 7 64 BIT machine. Request Count: 1 Bytes Sent: 244 (headers:244; body:0) Bytes Received: 382 (headers:275; body:107) ACTUAL PERFORMANCEClientConnected: 14:16:43.249 ClientBeginRequest: 14:16:43.249 GotRequestHeaders: 14:16:43.249 ClientDoneRequest: 14:16:43.249 Determine Gateway: 0ms DNS Lookup: 0ms TCP/IP Connect: 0ms HTTPS Handshake: 0ms ServerConnected: 14:16:43.249 FiddlerBeginRequest: 14:16:43.249 ServerGotRequest: 14:16:43.249 ServerBeginResponse: 14:16:43.260 GotResponseHeaders: 14:16:43.260 ServerDoneResponse: 14:16:43.260 ClientBeginResponse: 14:16:43.260 ClientDoneResponse: 14:16:43.300
RESPONSE BYTES (by Content-Type)
application/x-zip-compressed: 107 |
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So the issue is on this XP PC only? Are you using windows authentication with Gemini? |
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I only have the one XP PC to test it on so I'm not sure if it just this one XP PC or all win xp pcs. I am not using Windows authentication. |
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Is it possible to test on another PC? |
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