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Invalid Gemini URL when attempting to connect with desktop utility

usage

I am able to log in to my Gemini url just fine using a web browser. When I put the same URL into Gemini Desktop I get a message box saying "Invalid Gemini URL?"

http://ra.generaldigital.com:8010/Gemini

is the url I am attempting to connect to.

Any suggestions on how to debug this issue?

User69627
· 1
User69627
Replies (9)
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Are you using the same versions of Gemini web and desktop? Also what do you get when navigating to http://ra.generaldigital.com:8010/Gemini/api/users.ashx?


Mark Wing
· 9108
Mark Wing
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I'm using 4.2.1 build 3250 of Gemini Web and the name of the file I downloaded for the desktop was named 421. However, when I run the desktop app it indicates that it is version 4.1.0 build 3106.

When I go to http://ra.generaldigital.com:8010/Gemini/api/users.ashx? I get the following... Welcome to the Gemini Users REST API


User69627
· 1
User69627
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That is fine. Can you please check the log file for the desktop app (%appdata%\CounterSoft\Gemini\Desktop\app.log) for errors?


Saar Cohen
· 5000
Saar Cohen
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The log is empty.


User69627
· 1
User69627
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Can you please run fiddler on your desktop and check the reponse from the server when logging in via the desktop app?


Saar Cohen
· 5000
Saar Cohen
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By the way, I just discovered that I am running XP SP3 on the computer that is having the problem. The app runs fine on my Win 7 64 BIT machine.

Request Count: 1 Bytes Sent: 244 (headers:244; body:0) Bytes Received: 382 (headers:275; body:107)

ACTUAL PERFORMANCE

ClientConnected: 14:16:43.249 ClientBeginRequest: 14:16:43.249 GotRequestHeaders: 14:16:43.249 ClientDoneRequest: 14:16:43.249 Determine Gateway: 0ms DNS Lookup: 0ms TCP/IP Connect: 0ms HTTPS Handshake: 0ms ServerConnected: 14:16:43.249 FiddlerBeginRequest: 14:16:43.249 ServerGotRequest: 14:16:43.249 ServerBeginResponse: 14:16:43.260 GotResponseHeaders: 14:16:43.260 ServerDoneResponse: 14:16:43.260 ClientBeginResponse: 14:16:43.260 ClientDoneResponse: 14:16:43.300

Overall Elapsed:    00:00:00.0502110

RESPONSE BYTES (by Content-Type)

               ~headers~:   275

application/x-zip-compressed: 107


User69627
· 1
User69627
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So the issue is on this XP PC only? Are you using windows authentication with Gemini?


Mark Wing
· 9108
Mark Wing
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I only have the one XP PC to test it on so I'm not sure if it just this one XP PC or all win xp pcs. I am not using Windows authentication.


User69627
· 1
User69627
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Is it possible to test on another PC?


Mark Wing
· 9108
Mark Wing