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Change status to closed for Bug, Task and Enhancement

usage

Hi, I cannot change the status field for Bugs, Tasks and Enhancement to de status: Closed. Resolution is set on: Complete (last step). Any idea what we do wrong?

User53206
· 1
User53206
Replies (6)
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Is it that you cannot edit the field or is closed not in the list?

··· Hi Saar, thanks for your fast reply.User53206Thursday, November 24, 2011, 8:59:49 PM
··· Closed is not in the listUser53206Thursday, November 24, 2011, 9:00:04 PM

Saar Cohen
· 5000
Saar Cohen
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Hi Saar, thanks for you fast reply. Closed is not in the list.


User53206
· 1
User53206
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ANSWER

Make sure you have the "close items" permission and that is part of the transition for the current status (Administration -> Workflow).


Saar Cohen
· 5000
Saar Cohen
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Hi Saar, great! It works, that I didn't see that;) One more question (maybe you have the answer also): How can I change de status of itemtype "Task" to "Assigned" (I Cannot see the status dropbown box anywhere)? Thanks


User53206
· 1
User53206
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Make sure that the screen that the type "Task" (Administration -> Types) is using allows you to view the field (Administration -> Screens).


Mark Wing
· 9108
Mark Wing
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Got it! Thansks all!


User53206
· 1
User53206