Cannot connect to gemini with Data Import
Hi,
Here is my senario:
I need to import gemini projects from one company to an other. Company A (source) runs under gemini v3.6.3 Build 2590 ; they host it Company B (target) runs under gemini v4.0.1 (build 3038) ; is it histed by CounterSoft (i.e. link is http://rt)
I am using "CounterSoft Gemini Data import" v4.1.1 build 3136
I have a gemini admin account for both gemini in Company A & B
I should be able to:
- start "Gemini Data import" and connect to the Company B (target)
- in the "gemini" tab enter the information regarding the Company A (source)
- select the projects & run the import
Problem: When I lauch "Gemini Data import", there is a first login screen. I am able to connect the Company B however in the "Gemini" tab, under "Source Login" when I enter the URL, login & password for Company A and then click on the "Fetch" button I get a popup saying "Invalid user name / password". (see attachement)
Note that I can also connect to Company A on the initial login screen of "Gemini Data import" (like if I wanted Company A to be the target). The same URL/uer/pass is used in that case as the one provided in the [Tab "Gemini"]>["Source Login" section] as described in the previous paragraph.
Note that when connect on "Gemini Data import" with the Company A crentials, and if I enter the Company A credentials again in the [Tab "Gemini"]>["Source Login" section] I am able to view the projects of Company A in the "Projects Imported Into Gemini" (they are all grayed out and checked). This is also the case if the connect with Company B and use Company B as a source. I then see Company B projects. This shows thet the "Gemini Data import" tools seems to work "enought" to fetch som data.
Would it be possible that the Gemini>Gemini import only work if they are in the same network ?
Could you please help us on this matter.
Thanks
Thomas
thomas.carter
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Tuesday, August 30, 2011, 5:42:04 PM |