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Unable to create any items

admin
security

Hi,

I am the Gemini administrator on our new installation (version 4.1). As such, I have Item administration permissions on the sample projects which includes create item. On our company project, I have create item permissions. However, I am unable to create an item in any project at all. If I try to add a task item, after I give it a name and press the Add button absolutely nothing happens. My profile has the default options for navigation, etc.

There are only global groups defined for our staff, and all groups have create item permissions. Checking my permissions shows I have the required permissions on these projects. Is there something else I need to set up?

Thanks in advance, Frank Alviani

User79058
· 1
User79058
Replies (6)
helpful
0
not helpful

This is probably due to required field is not filled in. Which fields are visibile when you in the create page?


Mark Wing
· 9108
Mark Wing
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The 3 fields are : Projects (PULSE is preselected), Title (empty), Attachments (file upload). Just an add button. The same dialog is brought up regardless of the type of item I'm trying to create. What beyond the title am I expected to enter?


User79058
· 1
User79058
helpful
0
not helpful

You are not showing the description field and it is probably set to be required, that is probably the issue. Please either show it or set it to not required (Project Administration -> General).


Mark Wing
· 9108
Mark Wing
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Updated every screen with items and that seems to work. However, nobody in the system has delete permissions on anything, yet there is still a delete command when I am viewing an item. How can I remove this? I want to make it virtually impossible for anybody to remove anything from the system.


User79058
· 1
User79058
helpful
0
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Project and issue administrator have the delete permission by default. That is why you are still able to delete items.


Saar Cohen
· 5000
Saar Cohen
helpful
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Thanks for the update; I was not aware of that fact. I logged in as another user and verified that delete was not present.

Your assistance is appreciated. I think we're very close to having the project usably configured. Next hurdle is the import utility...


User79058
· 1
User79058