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E-mail message

emails

Can the text of the message that is e-mailed when changes/additions happen with issues be changed?

Carrie39642
· 1
Carrie39642
Replies (7)
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Yes, simply change the template which is under the templates directory of the Gemini site (if using the mail plugin) or the scheduler service installation if it is used.


Saar Cohen
· 5000
Saar Cohen
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I believe we are using the mail plugin, but I can't find the templates directory. What am I missing?


Carrie39642
· 1
Carrie39642
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If you are using the mail plugin then the templates directory is under the root of your Gemini site. It has to be there otherwise you won't receive alerts.


Mark Wing
· 9108
Mark Wing
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Found the templates, but having trouble identifing which template is for the e-mail we want to change. (E-mail This Issue)


Carrie39642
· 1
Carrie39642
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There is not template for the "email this issue" link. What would you like to change?


Mark Wing
· 9108
Mark Wing
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One of our users is wanting more information about the issue than just the link. She would like it to look more like the e-mail that is sent when a resource is assigned.


Carrie39642
· 1
Carrie39642
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Feel free to add it to our list: http://gemini.countersoft.com


Mark Wing
· 9108
Mark Wing