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SMTP Error

emails

I do not receive any email from Gemini system. I go to SMTP configuration page and press TEST buttom. When I check the system log I find the following error message. Can you help me?

Operation is not valid due to the current state of the object.

at cu.a() at cu.a(Byte[] A0, Int32 A1, Int32 A2) at cy.a(Byte[] A0, Int32 A1, Int32 A2) at b6.ag() at b6.a(Byte[] A0, Int32 A1, Int32 A2, dq A3) at b6.b(Byte[] A0, Int32 A1, Int32 A2, dq A3) at b6.b(Byte[] A0, dq A1) at b6.b(String A0, dq A1) at a0.b(String A0, dq A1, Boolean A2) at a0.a(String A0, dq A1, Boolean A2) at a0.a(String A0, Boolean A1) at er.r() at er.a(MailBeeException A0) at en.d(MailBeeException A0) at cv.a(MailBeeException A0) at e5.a(Boolean A0, String A1, EmailAddressCollection A2) at e5.a(Boolean A0) at MailBee.SmtpMail.Smtp.Send() at CounterSoft.Gemini.Mail.Emailer.SendEmail(GeminiConfigurationEN config, EmailAlert alertMessage, IssueWatcherEN recipient) at CounterSoft.Gemini.Mail.Emailer.SendEmail(GeminiConfigurationEN config, String strTo, String strBody, String strSubject, Boolean bHTML) at CounterSoft.Gemini.SMTP.btnTestClick(Object sender, EventA

Testing SMTP Settings

Thank you in advance, Carlos.

chm
· 1
chm
Replies (4)
helpful
0
not helpful

Which version of Gemini are you running? Please double check the server name, port, user and password.


Mark Wing
· 9108
Mark Wing
helpful
0
not helpful

Hi, The gemini version is Gemini 3.5.4 (Build 2435).

The configuration on SMTP confguratiton is SMTP Server: smtp server name
SMTP Server Port: 587
POP3 Before SMTP Send: Yes
SMTP Authentication Mode: NTLM
SMTP Authentication Username: user email
SMTP Authentication Password: pass
SMTP SSL: No
SMTP SSL Protocol: Auto
SMTP Encoding Type: UTF8
SMTP Service Verbose Logging: No
Interval specified in minutes: 1

the smtp server, user and password are correct

Thank you, Carlos.


chm
· 1
chm
helpful
0
not helpful

Hi.

Please try after setting SMTP Authentication Mode to 'Auto' and SMTP SSL to 'Yes'.


Bikram
· 1
Bikram
helpful
0
not helpful

Working well.

Thank you for your support.

Carlos.


chm
· 1
chm