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Trouble getting email notifications to work

emails

Hello,

I am trying to get the scheduler to send out email notifications.

When I test the SMTP settings it does send the email. I have both WSE 3.0 and the Scheduler installed. I am trying to send the emails using the scheduler.

I am able to send the email when I turn off verbose logging but when I turn it on I get this error:

Access to the path 'C:\GeminiSMTPLog.txt' is denied.20/07/2009 12:52:48 at System.IO._Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITYATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options) at System.IO.StreamWriter.CreateFile(String path, Boolean append) at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize) at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding) at MailBee.Logger.a(Boolean A_0) at MailBee.Logger.Clear() at CounterSoft.Gemini.Mail.Emailer.SendEmail(GeminiConfigurationEN config, EmailAlert alertMessage, IssueWatcherEN recipient) at CounterSoft.Gemini.Mail.Emailer.SendEmail(GeminiConfigurationEN config, String strTo, String sTesting SMTP Settings
There are no errors in the log besides that one when I turn on verbose logging. There are no errors in the Event Viewer either.

Do you have any ideas? Is there something I am missing?

Thanks in advance.
ericbulloch
· 1 		ericbulloch
Monday, July 20, 2009, 8:52:17 PM
Replies (8)
helpful
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not helpful

Which version of Gemini are you running?

Are there any scheduler messages in the event viewer?
Saar Cohen
· 5000 		Saar Cohen
Tuesday, July 21, 2009, 10:08:21 AM
helpful
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Gemini version 3.5

There are messages in the event viewer. They say things like "The Countersoft Gemini Scheduler Service service entered the running state" in the System logs.

The Application logs mention Gemini and the scheduler but no errors or anything.
ericbulloch
· 1 		ericbulloch
Tuesday, July 21, 2009, 4:09:12 PM
helpful
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not helpful

Do you have any records in the gemini_issuealerts table?

It might be that the emails are sent, but get blocked by your spam filter.
Mark Wing
· 9108 		Mark Wing
Tuesday, July 21, 2009, 4:22:41 PM
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There is data in the gemini_issuealerts table. I will double check on the network firewall. I have disabled the Windows firewall and it is still not working.
ericbulloch
· 1 		ericbulloch
Tuesday, July 21, 2009, 6:30:00 PM
helpful
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The mails are not caught in spam filters. Any other ideas?
ericbulloch
· 1 		ericbulloch
Tuesday, July 21, 2009, 7:23:33 PM
helpful
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Is the data in the table the same (same ids)?

If so it means that the scheduler is not processing it.

Please send us the event logs from the application log.
Saar Cohen
· 5000 		Saar Cohen
Tuesday, July 21, 2009, 8:49:55 PM
helpful
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There is data in the table. They are not the same ids.

There are some strange things going on in the Application log of Event Viewer. I get a message from Countersoft Gemini Scheduler that says:

http://localhost/gemini
Configured to presses Gemini email alerts.

Then 2 seconds later there is message for Mailbox Processor that says:

http://localhost/gemini
Mailbox Processor initialised for client http://localhost/gemini.

Is this normal? Especially since nobody has done anything administrative today.
ericbulloch
· 1 		ericbulloch
Wednesday, July 22, 2009, 6:36:01 PM
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These messages are normal. Can you check if the rows (IDs) in the table get deleted?
Mark Wing
· 9108 		Mark Wing
Thursday, July 23, 2009, 10:58:23 AM