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Issue Status not editable

beta

I can edit Issue Status by doing a bulk update but cannot edit the status via the edit screen. The user has Issue Administration rights.

born1962
· 1
born1962
Replies (8)
helpful
0
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Is the status field disbaled for editing or not visible?

Please make sure that the user has the issue admin right for the project in question.


Saar Cohen
· 5000
Saar Cohen
helpful
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  • User has issue admin rights globally set. 
  • The Issue status is visible but disabled.
  • The user can alter the issue status by doing bulk update

born1962
· 1
born1962
helpful
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Please check your workfolw security settings.


Mark Wing
· 9108
Mark Wing
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I cannot find where to set the Workflow security. is this differnt to the Global Group, Project Group or Schemes ? The users concerned have "Administer Issues" set, and other users have "Update Issue Progress" which in my books means that the users should have edit rights on the status.

 Plus if the user is not allowed to alter the status, why is he allowed to do it in the bulk edit facility ?


born1962
· 1
born1962
helpful
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not helpful

Workflow is controlled via the workflow link in the Administration section. For every status you can set a group.

When in batch mode, we allow all as users with batch permissions are considered advanced.


Saar Cohen
· 5000
Saar Cohen
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I understand how to set up a work flow which in my case goes: Unassigned, Assigned, In progress, QA Review, QA Checked, Closed and ReOpened.

All projects have this workflow.

Nowhere can I see a Security assignment for this workflow nor a specific security assignment for Issue status.  The only security I can see that would affect my ability to edit the status is "Administer Issues" and "Update Issue Progress" which my users have enabled.

So I am flumoxed as to why when I go to edit an issue the status is disabled.

The status are set as




Assigned Status? Final Status?
 Assigned

Yes

 Closed


Yes

 In Progress

Yes

 QA Checked


Yes
 QA Review




 Reopened




 Unassigned






born1962
· 1
born1962
helpful
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Navigate to Administration -> Issue Workflow -> Click on your workflow scheme -> then edit one of the statuses, you will see the groups that can manipulate it.


Saar Cohen
· 5000
Saar Cohen
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Wow guys, this really is well hidden away !

Here I am thinking that the workflow was set up properly and lo there is more to do.  After mucking around for a couple of days it now dawns that yuou have to set the transitions and security by clicking on the Edit hyperlink next to the issue status.

I think this part needs an overhaul as many others will suffer head banging frustration on this one.

Collapsible group panels or a tree grid  against each status and maybe a "To Do - Setup Security" hint on ones not done would be a good way.


born1962
· 1
born1962