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Addin not saving (some) changes back to server.

visual-studio
add-ons

Normal 0 false false false MicrosoftInternetExplorer4

/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Hi Folks,

I have the VS2008 and the addin (v3.7.2 Build 2732) seems to be working against our main Gemini site (which is using Integrated Security).
It is retrieving the list of items assigned to each developer in Visual Studio but if the Dev opens an items an makes any modifications when they click Save it appears as if everything is updated but the when viewing the issue in the browser the issue is not updated at all.

You can add comments and they appear against the item, but modifying anything on the main screen, Priority, Severity, Resolution etc, not of these save.

Anyone got any suggestions?

nlysaght
· 1
nlysaght
Replies (10)
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Just in case you ask, all verbs for the ASHX file handler in IIS for the Gemini site have already been enabled as per instructions in  http://www.countersoft.com/downloads/v36/docs/GeminiInstallationGuide.pdf page 19.

Kind Regards
Noel


nlysaght
· 1
nlysaght
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Can you please check the app.log file (under %appdata%\CounterSoft\Gemini\VisualStudio2008) for errors?


Mark Wing
· 9108
Mark Wing
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Can't find anything in the %appdata% folder. The App Pool is running under network service account and can't see any profiles information in the %appdata% directories for the user.
Do I need to enabled logging somewhere?


nlysaght
· 1
nlysaght
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Sorry, was looking on the server (it is a Friday after all [:)]  ). Here is the app.log with some errors in it.

[2010-07-16 12:39:29,789] [ERROR] - ControlOnOpen
System.NullReferenceException: Object reference not set to an instance of an object.
   at CounterSoft.Gemini.Client.VisualStudio2008.GeminiToolWindow.Control
OnOpen(GeminiSession session, IssueEN issue)
[2010-07-16 12:39:30,303] [ERROR] - RenderCustomFields
System.NullReferenceException: Object reference not set to an instance of an object.
   at CounterSoft.Gemini.Client.Commons.Model.GeminiModel.GetMetaCustomFields(Int32 projectId, Int32 issueTypeId, Boolean createMode)
   at CounterSoft.Gemini.Client.UI.Controls.IssueControl.RenderCustomFields()
[2010-07-16 12:39:46,976] [ERROR] - SaveIssue
System.NullReferenceException: Object reference not set to an instance of an object.
   at CounterSoft.Gemini.Client.UI.Controls.IssueControl.ValidateForm()
   at CounterSoft.Gemini.Client.UI.Controls.IssueControl.SaveIssue()
[2010-07-16 15:18:36,695] [ERROR] - RenderCustomFields
System.NullReferenceException: Object reference not set to an instance of an object.
   at CounterSoft.Gemini.Client.Commons.Model.GeminiModel.GetMetaCustomFields(Int32 projectId, Int32 issueTypeId, Boolean createMode)
   at CounterSoft.Gemini.Client.UI.Controls.IssueControl.RenderCustomFields()
[2010-07-16 15:18:50,041] [ERROR] - SaveIssue
System.NullReferenceException: Object reference not set to an instance of an object.
   at CounterSoft.Gemini.Client.UI.Controls.IssueControl.ValidateForm()
   at CounterSoft.Gemini.Client.UI.Controls.IssueControl.SaveIssue()


nlysaght
· 1
nlysaght
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Is it possible to send us a zipped back of your database (support at countersoft dot com)?


Saar Cohen
· 5000
Saar Cohen
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Yep, but it's over 236MB and that's after compression. Is email the way to go? would FTP be any better?


nlysaght
· 1
nlysaght
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FTP will be the way to go, please send an email to support at countersoft dot com and we'll send you the FTP details.


Saar Cohen
· 5000
Saar Cohen
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Mail sent.

Kind Regards
Noel


nlysaght
· 1
nlysaght
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ANSWER

We have found the bug, it is to do with the fact that you don't have field visibility schemes against your issue types.

We have logged it and a new release should be out this Friday: http://gemini.countersoft.com/Default.aspx?p=9&i=4038


Mark Wing
· 9108
Mark Wing
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Thanks very much for the quick response folks, look forward to the update release.


nlysaght
· 1
nlysaght