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Watcher emails without the message body

web-app

Hi,

We are facing an issue with watcher emails as we are getting the mails but without message text.

Please advice us in this regard.

Thanks,

Senthil

Senthilnathan
· 1
Senthilnathan
Replies (5)
helpful
0
not helpful

Which version of Gemini are you running?

Looks like you are using the mailplugin to send emails, I suggest switching to the scheduler service.


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

Hi,

we are using 2.0.3.Please suggest how to install the scheduler and how to go about ?

Thanks,

Senthil


Senthilnathan
· 1
Senthilnathan
helpful
0
not helpful

Sorry, 2.0.3 is a very old unsupported version. I suggest you recycle the application pool regularly to fix this issue.


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

Hi,

Can you please suggest at what is the best configuration for app pool recycling ?

It means, what is the time i need to set for recycling.

Thanks,

Senthil

 


Senthilnathan
· 1
Senthilnathan
helpful
0
not helpful

We recommend to rcycle daily usually at midnight. See http://www.countersoft.com/downloads/v36/docs/GeminiInstallationGuide.pdf page 16


Mark Wing
· 9108
Mark Wing