VS2010 Add-on Problems
Environment:
Quad Core i7-920XM, 8G, Windows 7 64-bit, Gemini 3.7.1, Visual Studio 2010
After installing the Gemini 2010 Add-on, and either running the command provided in these forums or modifying the VS2010 shortcut to always run as an Administrator, the add-on opens and authenticates successfully.
Once authenticated, however, it begins "fetching" information from Gemini. It NEVER completes fetching (according to the progress bar after 5+ minutes). Additionally, it only brings back one issue with only the Issue ID populated- no images or other information like Status or Summary.
Any ideas in regards as to what's occurring?
David Singleton
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Friday, August 20, 2010, 7:39:45 PM |
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Please check the app.log file under %appdata%\CounterSoft..." for errors. |
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Sorry for the long delay in getting back to you. Here are the contents of the app.log file: [2010-09-27 13:06:15,398] [ERROR] - PopulateGrid
System.NullReferenceException: Object reference not set to an instance of an object.
at CounterSoft.Gemini.Client.Commons.Model.GeminiModel.GetMetaTypeOrder(Int32 projectId, Int32 typeId)
at CounterSoft.Gemini.Client.UI.Controls.GeminiContainer.PopulateGrid(List All priorities, severities, status values and type have valid images. Thanks! |
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Seems like some of your issues have type assigned to them that is not part of the type scheme assigned to the project. Can you check that please? |
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Interesting. I've added every available type to all Type schemes. The list populates quicker (almost immediately), but it still hangs and never completes "fetching". Thanks for the quick feedback! |
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Do you get the same error in the log? |
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I saw no update to the app.log file at all- which I thought interesting. |
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How many projects do you have? It might just take some time to load. |
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We have 30 active projects and 7 archived projects. The wait times I'm seeing currently makes the plug-n completely unusable if that were the case. That said, 37 projects really doesn't seem to be that large (and certainly has no impact on the web client). Saar, the progress bar quickly (within a second) moves to roughly the 100% area, but seems to hang at that point. Thanks Saar. |
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Can you please send an email to support at countersoft dot com? |
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