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Customize create Issue screen

web-app

We desire some functionality in the issue screen, either via customization or using out of the box solution, to basically be able to add a set of users for certain projects as interested parties so these people are notified on the project progress as and when it occurs.
Being new to the system if any body can kindly help me, it is much appreciated.
Regards

sjallipalli
· 1
sjallipalli
Replies (5)
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Every user in Gemini can select their own alerts regarding the project (issue created, updated etc.. alerts). You can also add a user as issue watcher which will send that user any issue update regardless of their settings. Is that what you are after?


Saar Cohen
· 5000
Saar Cohen
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First off thanks for replying, that part is fine but I don't really want to force users to be watchers, instead we have created a interested parties field.  Every time there is a change in status or progress in a task we want the email ID's (internal and external) to receive a notification (email alert).  Is this possible?


sjallipalli
· 1
sjallipalli
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You will have to amend the scheduler service source code (cmmercial license holders have access to it) to look at your custom field and email the interested parties.


Mark Wing
· 9108
Mark Wing
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We are planning on getting commercial license, but more importantly we do want to know if this is feasible.How complicated is it?


sjallipalli
· 1
sjallipalli
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It is quite simple for any .NET developer (C#).
We already consolidate all updates for the issue in the scheduler, all you will have to do is check the contents of your custom field and email the relevant user(s).

Ii don't see it being more than 10 lines.


Mark Wing
· 9108
Mark Wing