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v3.7.2: Internal Server Error after installation

web-app

When I open up Gemini through http://localhost/Gemini I'm getting this error:

Error Summary HTTP Error 500.19 - Internal Server Error The requested page cannot be accessed because the related configuration data for the page is invalid. Detailed Error Information Module IIS Web Core Notification BeginRequest Handler Not yet determined Error Code 0x800700b7 Config Error There is a duplicate 'system.web.extensions/scripting/scriptResourceHandler' section defined
Config File \?\C:\Program Files (x86)\CounterSoft\CounterSoft Gemini Issue Tracker\Gemini Web Application\web.config Requested URL http://localhost:80/Gemini Physical Path C:\Program Files (x86)\CounterSoft\CounterSoft Gemini Issue Tracker\Gemini Web Application Logon Method Not yet determined Logon User Not yet determined

The error shows the source, line 6 in the web.config file. I tracked down this troubleshooting guide from Microsoft: http://support.microsoft.com/kb/942055

Resolution 6 corresponds with this error, but I don't quite understand how to proceed.

mptoyama
· 1
mptoyama
Replies (15)
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Seems like you have another web.config at the root of IIS. Can you confirm?
Try commeting out / removing the line in Gemini's web.confg:

<add path="ScriptResource.axd" verb="GET,HEAD" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" validate="false"/>


Saar Cohen
· 5000
Saar Cohen
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What would be the path for the root of IIS? Is it C:\inetpub\wwwroot?

I tried commenting out the line in the error message. Afterwards, I got the same error message but it cited the next line over. Same thing happens as I comment out each successive line, it seems.


mptoyama
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mptoyama
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Yes, wwwroot.
Which version of .NET the site is running under?


Saar Cohen
· 5000
Saar Cohen
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I installed the latest prior to installation, 4.


mptoyama
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mptoyama
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Gemini runs on 3.5 SP1, please set the application pool to run under 3.5 (2.0).


Saar Cohen
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Saar Cohen
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Brilliant, thanks a lot for your help!


mptoyama
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mptoyama
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Hey SaarCohen

I was getting the same issue, i tried changing my app pool to 2.0 but still no go, i now get

HTTP Error 404.17 - Not Found The requested content appears to be script and will not be served by the static file handler. Detailed Error Information Module StaticFileModule Notification ExecuteRequestHandler Handler StaticFile Error Code 0x80070032 Requested URL http://localhost:80/gemini/default.aspx Physical Path C:\inetpub\wwwroot\Gemini Web Application\default.aspx Logon Method Anonymous Logon User Anonymous

Any ideas?


retailpointsa
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retailpointsa
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Which version of IIS?
Seems like you have not enabled ASP.NET in IIS.


Mark Wing
· 9108
Mark Wing
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Im using IIS 7.5

Windows 7 Ultimate OS.

any ideas on how to check if ASP.net is enabled on windows 7?


retailpointsa
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retailpointsa
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Ahh np

I got it :D

But having another issue now :(

Server Error in '/' Application.

Configuration Error

Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

Parser Error Message: It is an error to use a section registered as allowDefinition='MachineToApplication' beyond application level. This error can be caused by a virtual directory not being configured as an application in IIS.

Source Error:

Line 87: Line 88: Line 89: Line 90:

Source File: C:\inetpub\wwwroot\Gemini Web Application\web.config Line: 89


retailpointsa
· 1
retailpointsa
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Aer you running Gemini under medium trust?
Did you change anything in the web.config file?

Is it possible to post the line in question (89)?


Mark Wing
· 9108
Mark Wing
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well my ASP.net trusts is set to Full.

Line 89 shows


retailpointsa
· 1
retailpointsa
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Yeah i just changed

I have been trying to get this to work for the last few days and now i am using the SampleDB.

I also changed the globalization culture and uiCulture to "en-GB"


retailpointsa
· 1
retailpointsa
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Can you please send your web.config file to support at countersoft dot com?


Mark Wing
· 9108
Mark Wing
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Ok i have sent the config file.

Thanks for you help


retailpointsa
· 1
retailpointsa