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Custom Fields - User Telephone

web-app

Hi, I am trying to add a custom field for our projects to include a User Telephone Number in the User Information. This should be able to be displayed whenever the issue is viewed for reference by our team. The documentation is less than helpful in trying to accomplish this. Any help would be greatly appreciated.

Rik

rbienvenue
· 1
rbienvenue
Replies (10)
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What are you struggling with exactly?
Is it the creation of the custom field or the viewing of it?


Saar Cohen
· 5000
Saar Cohen
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Creating it in the first place. Never got further than that...

Got this error:

nput string was not in a correct format. at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal) at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info) at CounterSoft.Gemini.Web.Admin.GlobalCustomField.btnAction_Click(Object sender, EventArgs e) at System.Web.UI.WebControls.Button.OnClick(EventArgs e) at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)


rbienvenue
· 1
rbienvenue
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Do you have javascript enabled on your browser?
It seems like you have enetered a non numeric value to a numeric field (columns, rows, max length). Can you try creating the field again populating all of those please?


Saar Cohen
· 5000
Saar Cohen
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Note to self...  When using a new browser with wizzy plugins, ensure that you enable scripts.

Ok, got the new custom field created, but I have no idea how to make it appear on any forms or fields....

 Thanks in advance for your help,


rbienvenue
· 1
rbienvenue
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Good news, all you have to do now is make sure that you have selected at least one project in the custom field definition and go to the Administration -> Field Visibility Schemes page.
Edit each scheme and scroll to the bottom, tick your custom field and select which group is allowed to see it. Does it work?


Mark Wing
· 9108
Mark Wing
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It did work.  Thank you for your help.


rbienvenue
· 1
rbienvenue
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I have had further instructions....  The field is required in the User Setup, not under the project.  Although it should be able to be displayed on the project at some point.


rbienvenue
· 1
rbienvenue
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Unfortunately, custom fields can only be applied to issues at the moment.


Mark Wing
· 9108
Mark Wing
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Heaven forbid you might like to call the user ~....Can you please give us an indication of what we can do ourselves perhaps with an SDK or Source version?  Costs, availability?


rbienvenue
· 1
rbienvenue
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Phone? These days it's all online isn't it? ;)

You can either store the phone or any other details in the comment field or purchase the source code add add the field(s) yourself.

You can view the cost here (tick source code): http://www.countersoft.com/buy


Mark Wing
· 9108
Mark Wing