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Estimated Hours - Need over 500 hours

web-app

Hello,

We run Gemini 3.5.4 (Build 2435). We need to set up Estimated hours on specific tickets to above 500 hours but Gemini will not let us. I looked through administration and did not see a way to set this manually. Is this a value in a db table that I can change? Thanks.

pvangundy
· 1
pvangundy
Replies (4)
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You can change the IssueUC.ascx file (under the Controls folder):
<asp:rangevalidator id="valHours" runat="server" ControlToValidate="txtHours" ErrorMessage=" 0-500" MinimumValue="0" MaximumValue="1500" Type="Integer"></asp:rangevalidator>


Mark Wing
· 9108
Mark Wing
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Ok. Updated the file and restarted IIS. Still comes up with the 0-500 limit. Do I need to restart SQL as well? Thanks.

/paul


pvangundy
· 1
pvangundy
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Are you sure that you have updated the correct file and value? Post the line please.


Saar Cohen
· 5000
Saar Cohen
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Are you clicking on the change button or edit?


Mark Wing
· 9108
Mark Wing