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Upload of attachments to issues

web-app

Since the upgrade of Gemini to 3.5.3 we have been unable to upload attachments.  We are not receiving any errors.  It doesn't even hang. 
If we try to add an attachment to a comment or just to the issue itself, it will update the comment but it will not add the attachment.
It looks as though all the proper permissions are there.  We were able to upload files prior to the upgrade.
Let me know if I should add any more information.
Thanks,
Carol

CLev
· 1
CLev
Replies (6)
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Are you referring to attachment via the editor or "normal" attachments?

Did you check the Gemini error log?


Saar Cohen
· 5000
Saar Cohen
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I've tried attaching files when adding a comment to an issue and I've tried adding attachments under the attachment tab for an issue.  Neither worked.  Nor did either place give me an error.

Yep checked the logs. There wasn't anything in there during the time I was trying to attach files to issues.



CLev
· 1
CLev
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We have never seen this before. Can you please try to create an issue on our Gemini: http://gemini.countersoft.com with an attachment? Aslo, is it possible to install the Gemini web app on another server for testing?


Mark Wing
· 9108
Mark Wing
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We have figured out the problem.

We placed Gemini on a server with other web apps.  One of the apps (in the root folder) uses a dll called "FileUploadLibrary.dll" which is played in the root bin folder.
We made Gemini a separate app instead of a virtual web site and this allowed us to upload files.


CLev
· 1
CLev
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Another fix if you wish to keep the virtual directory is to add the following to web.config:

<location inheritInChildApplications="false">


CLev
· 1
CLev
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Thanks for the update.


Mark Wing
· 9108
Mark Wing