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Custom Field problem

web-app

Hello all:

We are testing version 3.5.1 with a fresh new one installation. We need to create a custom field (serial number) in order to be able to search and filter the machines involved in the incidence.

First of all, we have created a table before creating the custom field.

Two things:

  1. I´m unable to change the column number (or row) field
  2. Once I have created the field, it does not appear in the proccess of creating the incidence even if I check it in the visibility field option.

Any idea?

Thanks in advance

jgonzalvo
· 1
jgonzalvo
Replies (3)
helpful
0
not helpful

Drop down list box will not allow you to set the columns or rows fields as it is not used for this type.

As for the visibility, did you change the field visibility scheme(s) to show the new field? Note that the visibility scheme applies per issue type.


Mark Wing
· 9108
Mark Wing
helpful
0
not helpful

Yes, I have change the field visibility but it does not work.


jgonzalvo
· 1
jgonzalvo
helpful
0
not helpful

Can you please send screen captures of these steps to support at countersoft dot com?


Saar Cohen
· 5000
Saar Cohen