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Screen Capture crashes on Windows vista

add-ons

When you try any of the modes of screen capture you get this error log, any ideas? :

 

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

*** Exception Text ***
System.DllNotFoundException: Unable to load DLL 'SnaperHelper.dll': Invalid access to memory location. (Exception from HRESULT: 0x800703E6)
   at CounterSoft.Gemini.ScreenCapture.SnaperHelperLib.GetRegionImage(SIZE& lpSize)
   at CounterSoft.Gemini.ScreenCapture.FormMain.btnRegionClick(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


********** Loaded Assemblies **********
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
CounterSoft.Gemini.ScreenCapture
    Assembly Version: 2.2.2765.28166
    Win32 Version: 2.2.2765.28166
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Screen%20Capture/CounterSoft.Gemini.ScreenCapture.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GAC
MSIL/System.Windows.Forms/2.0.0.0b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GACMSIL/System/2.0.0.0
b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GAC
MSIL/System.Drawing/2.0.0.0b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
CounterSoft.Gemini.Services
    Assembly Version: 1.0.2760.20207
    Win32 Version: 1.0.2760.20207
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Screen%20Capture/CounterSoft.Gemini.Services.DLL
----------------------------------------
HTMLEditorControl
    Assembly Version: 1.0.2001.38643
    Win32 Version: 1.0.2001.38643
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Screen%20Capture/HTMLEditorControl.DLL
----------------------------------------
AxInterop.SHDocVw
    Assembly Version: 1.1.0.0
    Win32 Version: 1.1.0.0
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Screen%20Capture/AxInterop.SHDocVw.DLL
----------------------------------------
Microsoft.mshtml
    Assembly Version: 7.0.3300.0
    Win32 Version: 7.0.3300.0
    CodeBase: file:///C:/Windows/assembly/GAC/Microsoft.mshtml/7.0.3300.0
b03f5f7f11d50a3a/Microsoft.mshtml.dll
----------------------------------------
Interop.SHDocVw
    Assembly Version: 1.1.0.0
    Win32 Version: 1.1.0.0
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Screen%20Capture/Interop.SHDocVw.DLL
----------------------------------------
Accessibility
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GACMSIL/Accessibility/2.0.0.0b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
Microsoft.Web.Services3
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.5305.0
    CodeBase: file:///C:/Windows/assembly/GAC
MSIL/Microsoft.Web.Services3/3.0.0.031bf3856ad364e35/Microsoft.Web.Services3.dll
----------------------------------------
System.Web.Services
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GACMSIL/System.Web.Services/2.0.0.0b03f5f7f11d50a3a/System.Web.Services.dll
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GAC
MSIL/System.Xml/2.0.0.0b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GACMSIL/System.Configuration/2.0.0.0b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Web
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.833 (QFE.050727-8300)
    CodeBase: file:///C:/Windows/assembly/GAC
32/System.Web/2.0.0.0b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
CounterSoft.Gemini.Commons
    Assembly Version: 2.2.2760.20192
    Win32 Version: 2.2.2760.20192
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Screen%20Capture/CounterSoft.Gemini.Commons.DLL
----------------------------------------
xmedckl
    Assembly Version: 1.0.2760.20207
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GAC
MSIL/System/2.0.0.0b77a5c561934e089/System.dll
----------------------------------------
nwmmalge
    Assembly Version: 1.0.2760.20207
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GACMSIL/System/2.0.0.0
b77a5c561934e089/System.dll
----------------------------------------
z0qq1hlo
    Assembly Version: 1.0.2760.20207
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GAC
MSIL/System/2.0.0.0b77a5c561934e089/System.dll
----------------------------------------
ubcexesn
    Assembly Version: 1.0.2760.20207
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GACMSIL/System/2.0.0.0
b77a5c561934e089/System.dll
----------------------------------------
wkhpj-3k
    Assembly Version: 1.0.2760.20207
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GAC
MSIL/System/2.0.0.0b77a5c561934e089/System.dll
----------------------------------------
b7b33kr
    Assembly Version: 1.0.2760.20207
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GAC
MSIL/System/2.0.0.0
b77a5c561934e089/System.dll
----------------------------------------
vjhol2fu
    Assembly Version: 1.0.2760.20207
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GACMSIL/System/2.0.0.0b77a5c561934e089/System.dll
----------------------------------------
bvrebpsi
    Assembly Version: 1.0.2760.20207
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GAC
MSIL/System/2.0.0.0b77a5c561934e089/System.dll
----------------------------------------
uxgdyxrn
    Assembly Version: 1.0.2760.20207
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GACMSIL/System/2.0.0.0_b77a5c561934e089/System.dll
----------------------------------------

*** JIT Debugging ***
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

Guru41
· 1
Guru41
Replies (4)
helpful
0
not helpful

Is it 64bit vista?

Can you try running using an admin user?


Saar Cohen
· 5000
Saar Cohen
helpful
0
not helpful

no it's a 32 bit Vista Business edition.

I run it as admininstrator and the result is pretty much the same:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

*** Exception Text ***
System.DllNotFoundException: Unable to load DLL 'SnaperHelper.dll': Invalid access to memory location. (Exception from HRESULT: 0x800703E6)
   at CounterSoft.Gemini.ScreenCapture.SnaperHelperLib.GetRegionImage(SIZE& lpSize)
   at CounterSoft.Gemini.ScreenCapture.FormMain.btnRegionClick(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


********** Loaded Assemblies **********
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
CounterSoft.Gemini.ScreenCapture
    Assembly Version: 2.2.2765.28166
    Win32 Version: 2.2.2765.28166
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Screen%20Capture/CounterSoft.Gemini.ScreenCapture.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GAC
MSIL/System.Windows.Forms/2.0.0.0b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GACMSIL/System/2.0.0.0
b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GAC
MSIL/System.Drawing/2.0.0.0b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
CounterSoft.Gemini.Services
    Assembly Version: 1.0.2760.20207
    Win32 Version: 1.0.2760.20207
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Screen%20Capture/CounterSoft.Gemini.Services.DLL
----------------------------------------
HTMLEditorControl
    Assembly Version: 1.0.2001.38643
    Win32 Version: 1.0.2001.38643
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Screen%20Capture/HTMLEditorControl.DLL
----------------------------------------
AxInterop.SHDocVw
    Assembly Version: 1.1.0.0
    Win32 Version: 1.1.0.0
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Screen%20Capture/AxInterop.SHDocVw.DLL
----------------------------------------
Microsoft.mshtml
    Assembly Version: 7.0.3300.0
    Win32 Version: 7.0.3300.0
    CodeBase: file:///C:/Windows/assembly/GAC/Microsoft.mshtml/7.0.3300.0
b03f5f7f11d50a3a/Microsoft.mshtml.dll
----------------------------------------
Interop.SHDocVw
    Assembly Version: 1.1.0.0
    Win32 Version: 1.1.0.0
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Screen%20Capture/Interop.SHDocVw.DLL
----------------------------------------
Accessibility
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GACMSIL/Accessibility/2.0.0.0b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
Microsoft.Web.Services3
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.5305.0
    CodeBase: file:///C:/Windows/assembly/GAC
MSIL/Microsoft.Web.Services3/3.0.0.031bf3856ad364e35/Microsoft.Web.Services3.dll
----------------------------------------
System.Web.Services
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GACMSIL/System.Web.Services/2.0.0.0b03f5f7f11d50a3a/System.Web.Services.dll
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GAC
MSIL/System.Xml/2.0.0.0b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GACMSIL/System.Configuration/2.0.0.0b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Web
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.833 (QFE.050727-8300)
    CodeBase: file:///C:/Windows/assembly/GAC
32/System.Web/2.0.0.0b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
CounterSoft.Gemini.Commons
    Assembly Version: 2.2.2760.20192
    Win32 Version: 2.2.2760.20192
    CodeBase: file:///C:/Program%20Files/CounterSoft/Gemini%20Screen%20Capture/CounterSoft.Gemini.Commons.DLL
----------------------------------------
apyw-rzf
    Assembly Version: 1.0.2760.20207
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GACMSIL/System/2.0.0.0b77a5c561934e089/System.dll
----------------------------------------
besbd98h
    Assembly Version: 1.0.2760.20207
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GAC
MSIL/System/2.0.0.0b77a5c561934e089/System.dll
----------------------------------------
x5g2yvra
    Assembly Version: 1.0.2760.20207
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GACMSIL/System/2.0.0.0b77a5c561934e089/System.dll
----------------------------------------
s6gyhu-w
    Assembly Version: 1.0.2760.20207
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GAC
MSIL/System/2.0.0.0b77a5c561934e089/System.dll
----------------------------------------
zujzwiye
    Assembly Version: 1.0.2760.20207
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GACMSIL/System/2.0.0.0b77a5c561934e089/System.dll
----------------------------------------
unh5dhvt
    Assembly Version: 1.0.2760.20207
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GAC
MSIL/System/2.0.0.0b77a5c561934e089/System.dll
----------------------------------------
6fkxoqca
    Assembly Version: 1.0.2760.20207
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GACMSIL/System/2.0.0.0b77a5c561934e089/System.dll
----------------------------------------
a3erprv0
    Assembly Version: 1.0.2760.20207
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GAC
MSIL/System/2.0.0.0b77a5c561934e089/System.dll
----------------------------------------
rt1sysul
    Assembly Version: 1.0.2760.20207
    Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
    CodeBase: file:///C:/Windows/assembly/GACMSIL/System/2.0.0.0_b77a5c561934e089/System.dll
----------------------------------------

*** JIT Debugging ***
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

 


Guru41
· 1
Guru41
helpful
0
not helpful

I fixed it. added the program in the DEP (Advanced System Settings - Performance, DEP) click add program browse to the program and that did the trick ;-)


Guru41
· 1
Guru41
helpful
0
not helpful

Thanks for sharing your solution.


Mark Wing
· 9108
Mark Wing