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SMTP Error messages

web-app

I'm trying to configure the smtp server in  Gemini 3.1.1 (Build 2212) , but I always get the following error:

 

The particular item of the response data cannot be parsed. The response string: RCPT TO:MROMANI@ASTRO-PI.COM. 23/02/2009 18:14:15 at d8.a(Int32 A0) at b2.aj() at ei.a(MailMessage A0, String A1, EmailAddressCollection A2, DeliveryNotificationOptions A3, Smtp8bitDataConversion A4, Boolean A5, EmailAddressCollection A6, EmailAddressCollection A7, Boolean A8, Boolean A9, DataTable A10, Int32 A11, String A12) at ei.a(MailMessage A0, String A1, EmailAddressCollection A2, DeliveryNotificationOptions A3, Smtp8bitDataConversion A4, Boolean A5, SendFailureThreshold A6, Boolean A7, DataTable A8, Int32 A9, String A10) at et.a(MailMessage A0, String A1, EmailAddressCollection A2, DeliveryNotificationOptions A3, Smtp8bitDataConversion A4, Boolean A5, SendFailureThreshold A6, Boolean A7, DataTable A8, Int32 A9, String A10) at ev.a(String A0, EmailAddressCollection A1) at ev.a(Boolean A0, String A1, EmailAddressCollection A2) at ev.a(Boolean A0) at MailBee.SmtpMail.Smtp.Send() at CounterSoft.Gemini.Mail.Emailer.SendEmail(GeminiConfigurationEN config Testing SMTP Settings

 

This error is added to system log with both scheduler and plugin methods configured.

Anyone seen this before?

thanks ,

Miguel Romaní

 

 

mromani
· 1
mromani
Replies (5)
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Never seen it before, but guess it is something to do with the SMTP server response.

Did you try to enable debugging in the service config file?


Mark Wing
· 9108
Mark Wing
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Debugging the scheduler service?
I have seen there is a config file, but only with POP configuration params. Nothing about SMTP.

I have also tried to activate SMTP logging from the admin web interface, but I always get and permissons error, because it is trying to create the file in c:\ and there seems to be no place to set where the smtp logging files mut be created.

In will try with another email address and another SMTP server.

Thanks

Miguel


mromani
· 1
mromani
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If you are running Scheduler on Windows Server OS, temporarily grant permissions to NETWORK SERVICE account to the C drive.

If you are running Scheduler on Windows XP, temporarily grant permissions to ASPNET account to the C drive.


 


Harvey Kandola
· 212
Harvey Kandola
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Thanks Harvey,

I have granted permissons to the correct user in Windows server and the log I get is the same as I see in the stack trace reporte before:

[11:50:09.09] [INFO] Assembly version: 4.0.2.105.
[11:50:09.09] [INFO] Will resolve host "smtp.itleap.com".
[11:50:09.09] [INFO] Host "smtp.itleap.com" resolved to IP address(es) 82.223.152.24.
[11:50:09.11] [INFO] Will connect to host "smtp.itleap.com" on port 25.
[11:50:09.55] [INFO] Socket connected to IP address 82.223.152.24 on port 25.
[11:50:09.55] [RECV] 220 mlwc635.servidoresdns.net ESMTP Postfix\r\n
[11:50:09.56] [INFO] Connected to mail service at host "smtp.itleap.com" on port 25 and ready.
[11:50:09.56] [INFO] Will send Hello command (HELO or EHLO).
[11:50:09.56] [SEND] EHLO itleap.com\r\n
[11:50:09.58] [RECV] 250-mlwc635.servidoresdns.net\r\n250-PIPELINING\r\n250-SIZE 104857600\r\n250-VRFY\r\n250-ETRN\r\n250-AUTH LOGIN PLAIN\r\n250-AUTH=LOGIN PLAIN\r\n250 8BITMIME\r\n
[11:50:09.58] [INFO] SMTP Hello completed.
[11:50:09.58] [INFO] Will login as "gemini@itleap.com".
[11:50:09.58] [INFO] Will try SASL LOGIN authentication method.
[11:50:09.59] [SEND] AUTH LOGIN\r\n
[11:50:09.59] [RECV] 334 VXNlcm5hbWU6\r\n
[11:50:09.59] [SEND] *\r\n
[11:50:09.59] [RECV] 334 UGFzc3dvcmQ6\r\n
[11:50:09.61] [SEND]
*\r\n
[11:50:09.61] [RECV] 235 Authentication successful\r\n
[11:50:09.61] [INFO] Logged in as "gemini@itleap.com".
[11:50:09.61] [INFO] Will send mail message to SMTP server "smtp.itleap.com".
[11:50:09.62] [INFO] Will submit sender and recipients.
[11:50:09.62] [SEND] MAIL FROM:<\r\n">gemini@itleap.com>\r\n
[11:50:09.62] [SEND] RCPT TO:<\r\n">mromani@astro-pi.com>\r\n
[11:50:09.64] [INFO] Error: The particular item of the response data cannot be parsed. The response string: RCPT TO:<mromani@astro-pi.com>.
[11:50:09.64] [INFO] Will disconnect from host "smtp.itleap.com".
[11:50:09.64] [INFO] Disconnected from host "smtp.itleap.com".


mromani
· 1
mromani
helpful
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Hi Miguel,

According to our SMTP experts:

"According to the log file posted, "RCPT TO:" command was sent to SMTP server and it was returned in exactly the same form but it should be returned with a preceding number, just like in other [RECV]-lines of the log file. Thus it seems to be caused by an improper SMTP server response.

The issue may also be caused by transparent proxy (for example, an antivirus software module) which intercept outgoing email traffic."

Maybe antivirus/firewall issue?


Harvey Kandola
· 212
Harvey Kandola