IE6 - v3.6.4 Build 2630
Did 3.6.4 drop support for IE6? A few users have reported a IE6 crash after the gemini upgrade to 3.6.4 from 3.6.3.
dnndev
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Tuesday, March 23, 2010, 9:37:11 PM |
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No. No changes that should affect browsers where made in 3.6.4. When is it happening? |
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Two users have reported being able to login but when they click on a project the browser crashes. the only correlation with this and others including myself is that they are using IE6 and in one case i am sure they are using XP SP2. I asked one person to upgrade to IE8 and it works now. The other does not want to stop using IE6, I asked him to clear cache, cookies, etc... will post results. no errors in the gemini log |
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clearing the cache and cookies did not help, still crashes browser. no errors in the gemini log. anything else we can try? |
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Sorry, is that the issues page or project home page that causes the crash? |
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Its the main gemini home page, as soon as the user logs in. When he clicks on a project home page from the list of projects in each container. |
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Is it possible for them to test against our site: http://gemini.countersoft.com? |
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Same thing happens: I can open this page but when I click on the Gemini project. Crash! |
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We have found the offending HTML, no idea why IE6 doesn’t like it! |
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Thank you very much for following-up with this. I have applied the changes to our test server and now waiting for the user that was having problems to test it - he is in a remote building. once again, thank you. Great Support! |
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This fixed the problem. Thank you. |
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Will this be commented out in future release's or will I have to manually apply this patch? |
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You will have to manually apply it, although we will be looking for a solution |
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sorry but whats the difference - probably my eyesight but i cant see a difference |
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The difference is the XML comment (<!-- -->) around the links. |
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FYI - 3.7 is out today which has a fix for IE6, no need to change anything. |
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