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IE6 - v3.6.4 Build 2630

web-app

Did 3.6.4 drop support for IE6? A few users have reported a IE6 crash after the gemini upgrade to 3.6.4 from 3.6.3.

dnndev
· 1
dnndev
Replies (15)
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No. No changes that should affect browsers where made in 3.6.4. When is it happening?


Saar Cohen
· 5000
Saar Cohen
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Two users have reported being able to login but when they click on a project the browser crashes. the only correlation with this and others including myself is that they are using IE6 and in one case i am sure they are using XP SP2.

I asked one person to upgrade to IE8 and it works now. The other does not want to stop using IE6, I asked him to clear cache, cookies, etc... will post results.

no errors in the gemini log


dnndev
· 1
dnndev
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clearing the cache and cookies did not help, still crashes browser.

no errors in the gemini log.

anything else we can try?


dnndev
· 1
dnndev
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Sorry, is that the issues page or project home page that causes the crash?


Mark Wing
· 9108
Mark Wing
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Its the main gemini home page, as soon as the user logs in. When he clicks on a project home page from the list of projects in each container.


dnndev
· 1
dnndev
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Is it possible for them to test against our site: http://gemini.countersoft.com?


Mark Wing
· 9108
Mark Wing
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Same thing happens: I can open this page but when I click on the Gemini project. Crash!


dnndev
· 1
dnndev
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We have found the offending HTML, no idea why IE6 doesn’t like it!

Please open the project\ProjectHeader.ascx file.
Replace this (lines 58 and 68 ):

                                               <ul id="projDashBoard" runat="server" class="subnav">
                                                <li><gem:GeminiSimpleLink ID="PROJSummary" Key="PROJSummary" runat="server" /></li>
                                                <li><gem:GeminiSimpleLink ID="PROJRoadMap" Key="PROJRoadMap" runat="server" /></li>
                                                <li><gem:GeminiSimpleLink ID="PROJChangeLog" Key="PROJChangeLog" runat="server" /></li>
                                                <li><gem:GeminiSimpleLink ID="PROJVersions" Key="PROJVersions" runat="server"/></li>
                                                <li><gem:GeminiSimpleLink ID="PROJComponents" Key="PROJComponents" runat="server"/></li>
                                                <li><gem:GeminiSimpleLink ID="PROJDocuments" Key="PROJDocuments" runat="server"/></li>
                                                <li><gem:GeminiSimpleLink ID="PROJSchedule" Key="PROJSchedule" runat="server"/></li>
                                                <li><gem:GeminiSimpleLink ID="PROJTimeTracking" Key="PROJTimeTracking" runat="server"/></li>
                                                <li><gem:GeminiSimpleLink ID="PROJReports" Key="PROJReports" runat="server"/></li>
                                            </ul>
With
<!--                                            <ul id="projDashBoard" runat="server" class="subnav">
                                                <li><gem:GeminiSimpleLink ID="PROJSummary" Key="PROJSummary" runat="server" /></li>
                                                <li><gem:GeminiSimpleLink ID="PROJRoadMap" Key="PROJRoadMap" runat="server" /></li>
                                                <li><gem:GeminiSimpleLink ID="PROJChangeLog" Key="PROJChangeLog" runat="server" /></li>
                                                <li><gem:GeminiSimpleLink ID="PROJVersions" Key="PROJVersions" runat="server"/></li>
                                                <li><gem:GeminiSimpleLink ID="PROJComponents" Key="PROJComponents" runat="server"/></li>
                                                <li><gem:GeminiSimpleLink ID="PROJDocuments" Key="PROJDocuments" runat="server"/></li>
                                                <li><gem:GeminiSimpleLink ID="PROJSchedule" Key="PROJSchedule" runat="server"/></li>
                                                <li><gem:GeminiSimpleLink ID="PROJTimeTracking" Key="PROJTimeTracking" runat="server"/></li>
                                                <li><gem:GeminiSimpleLink ID="PROJReports" Key="PROJReports" runat="server"/></li>
                                            </ul>-->


Mark Wing
· 9108
Mark Wing
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Thank you very much for following-up with this. I have applied the changes to our test server and now waiting for the user that was having problems to test it - he is in a remote building.

once again, thank you. Great Support!


dnndev
· 1
dnndev
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This fixed the problem. Thank you.


dnndev
· 1
dnndev
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Will this be commented out in future release's or will I have to manually apply this patch?


dnndev
· 1
dnndev
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You will have to manually apply it, although we will be looking for a solution


Mark Wing
· 9108
Mark Wing
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sorry but whats the difference - probably my eyesight but i cant see a difference


jimw13uk
· 1
jimw13uk
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The difference is the XML comment (<!-- -->) around the links.


Mark Wing
· 9108
Mark Wing
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FYI - 3.7 is out today which has a fix for IE6, no need to change anything.


Mark Wing
· 9108
Mark Wing