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Problem with installation

web-app

Hi,

I have just installed the latest release of gemini on Windows Server 2008 with SQL Server 2005 Standard and IIS 7.

Wen I try to login for the first time (I have installed the sample DB), after entering username and password (manager/manager) the w3wp.exe process (the IIS worker) starts consuming much cpu time and the the login never completes.

The IIS Logfile shows, that the Client is switching between two pages: Main.aspx and Default.aspx.

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2009-03-24 17:40:46 ::1 GET /Gemini/Main.aspx x=1 80 manager ::1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.0;+SLCC1;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30618) 302 0 0 0
2009-03-24 17:40:46 ::1 GET /Gemini/Default.aspx x=1 80 manager ::1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.0;+SLCC1;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30618) 302 0 0 0
2009-03-24 17:40:46 ::1 GET /Gemini/Main.aspx x=1 80 manager ::1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.0;+SLCC1;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30618) 302 0 0 0
2009-03-24 17:40:46 ::1 GET /Gemini/Default.aspx x=1 80 manager ::1 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.0;+SLCC1;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30618) 302 0 0 0

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Can anyone suggest a solution for this problem?

 

Kind regards,

Thomas Hoekstra

Hoekstra
· 1
Hoekstra
Replies (8)
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Please set the application pool for Gemini to classic .net.


Saar Cohen
· 5000
Saar Cohen
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Now it works... thank you.


Hoekstra
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Hoekstra
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One more problem: In the System Log, I see the following error:

The value of the property 'type' cannot be parsed. The error is: Could not load file or assembly 'Microsoft.Web.Services3, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. Das System kann die angegebene Datei nicht finden. (C:\Program Files\CounterSoft\Gemini Project Issue Tracking\Gemini Web Application\web.config line 169)

WSE 3.0 is installed and 'Microsoft.Web.Services3.dll is in the gac.

The error is logged whenever I try to connect with the desktop client. The error message in the desktop client is "incorrect username or password".

Any idea how to solve this?

Thanks in advance,

Thomas Hoekstra


Hoekstra
· 1
Hoekstra
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Please make sure the you have installed WSE on the web server.

Also, WSE installation sometimes requires a reboot. If this is not possible try putting the WSE DLL in the bin directory of your Gemini installtion.


Saar Cohen
· 5000
Saar Cohen
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[quote user="SaarCohen"]

Please make sure the you have installed WSE on the web server.

Also, WSE installation sometimes requires a reboot. If this is not possible try putting the WSE DLL in the bin directory of your Gemini installtion.

[/quote]

Rebooting did not solve the problem, but putting the dll into the bin directory.

Now I can connect with the desktop client from the server. On my PC the desktop client still won't connect. I can login to the web client from my PC however, so I don't think this problem is related to network settings, windows firewall, etc..


Hoekstra
· 1
Hoekstra
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Gemini add-on products, including Gemini Desktop only accept Gemini  authentication, please ensure you are logging in using Gemini credentials.

Are you using a proxy server? If yes, then you'll need to select the Proxy Server option in the login pane and specify the IP address of the proxy server and port number in the format IP Address:Port number e.g. 192.168.1.100:8080

In case you are still not able to log in, please send us (supportatcountersoftdotcom) debug output from DebugView, which can be downloaded from http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx


Bikram
· 1
Bikram
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I was able to fix the problem with help of the debug output:

[14372] CounterSoft Gemini: Logon Exception. WSE065: Creation time of the timestamp is in the future. This typically indicates lack of synchronization between sender and receiver clocks. Make sure the clocks are synchronized or use the timeToleranceInSeconds element in the microsoft.web.services3 configuration section to adjust tolerance for lack of clock synchronization.  ::  ::

The server's clock was 5 minutes ahead of my pc.

Thanks again.

 


Hoekstra
· 1
Hoekstra
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Great! Thanks for the update.


Bikram
· 1
Bikram