v3.7: cannot delete projects
I logged in the gemini system and go to Administration -> Projects
After deleting 2 projects on the Projects page, i tried to delete the 3rd one using the same method (clicking the X on actions column), it only has the pop up to let me hit Delete Project button, no matter how many time I hit the button, it did not do anything that I expected to see (from deleting the first 2 projects). The pop up window just stays there for about 2-3 mins then disappear if I don't do anything. I thought I just wait a minute or 2 to click the "Delete Project" button again, but no matter how long I waited, it just did not take it.
Happened on IE 8 and Firefox 3.6.8
Any idea why?
I am also seeing the problem that:
1) the pop up window, with 2 buttons grayed out, can't hit the buttons
2) after hitting the Delete Project button, the pop up window disappeared, thought that the project got deleted ok, but the project is still there
kha
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Thursday, September 9, 2010, 7:06:19 PM |
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Can you please check Gemini's system log for errors? |
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I am seeing several errors in the system log: |
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Seems like mistmatch in the data, please run the following SQL: |
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I can delete some project that I couldn't before, after running your script. |
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I am still seeing the pop up window grayed out, when it does that, i can't click x to close it, or anything else, just have to refresh the page to be able to click on something else |
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I just tried to delete a project that I couldn't before, I still can now and it still shows the similiar error on system log: |
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Ok, seems like another data mismatch, run the following SQL: |
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Thanks, I can delete that project now after running your script. |
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hehehe i am seeing another mismatch error here: |
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Run this SQL: |
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Can you please look into why I keep getting the "Delete project failed timeout expired..." error and clicking on the Delete Project button thought that it's got deleted, but the projects are still there. |
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If the project data is big (eg. a lot of issues and attachments) then you might want to set the SQL command timeout in the web.config file: |
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i changed the command_timeout to 0, but still have the same timeout expired problem |
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Did you remove the remarks from the timeout (<!-- .... -->)? |
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never mind, i spoke too soon. It works now. :) |
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yeah, i did not remove those, that is why it did not work. My bad. |
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