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v3.1.0: Closing Comment option


What is that "closing comment" option do?  I thought if I check marked "closing comment" option when adding a comment, then no one else will be able to add comment to that same issue anymore.  However, I tested it out, it doesn't work as I think.

· 1
Replies (1)
not helpful

This option is mainly for the resource to log any resolution notes or final info regarding the issue.

However, we did not want to restrict users comments as customer can come back regrading it.

Saar Cohen
· 5000
Saar Cohen