After first install Email are rejected due to there coming from admin@mycompany.com
We are trying to do the evaluation of your product. We are having issue's with sending emails due the following errors: The server rejected the specified sender email address. The server responded: 530 5.7.0 Must issue a STARTTLS command first. 3sm1697674eyi.5. It's mainly due to this:
<admin@mycompany.com>: unknown user: "admin@mycompany.com"
I don't know where to edit this info so we can change this to the correct system email address. We are using Gemini 3.0.4 build 2026. Thanks,
abatista
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Friday, August 29, 2008, 6:30:47 PM |
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This can be set by loging in as admin and going to Administration -> Notifications |
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I have done this. I have edited the settings and added my email address to this location and have saved it. But it does not appear to take. |
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Can you please try to reboot the web app and scheduler? |
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We have re-installed the Scheduler, and started and restarted the web. We still get the emails with the admin@mycompany.com. Now just a note it does send them. But our Pop3 server rejects them due to it thinks there junk mail due to the address we can't change. |
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Very odd, as this is the first time we've seen this. Can you please double check the URL in the config file of the scheduler? |
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This is what I have in the URL on the conf file:
Client WebServicesURL="http:/10.20.33.27/webservices" |
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Is it possible to send us (support at countersoft dot com) the contents of your gemini application settings table? |
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Sure just sent the email to support. |
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