Email Alerts - Customising which alerts we get
Hi,
Firstly can I say that the Email Alerts link under Projects is a bit misleading. My initial understanding was that I was setting which alerts I would receive only for issues assigned to me, not all issues in the Project.
Is this ability available at all? We are using 3.0.4 with the MailPlugin, however our IT person is currently attempting to setup the Scheduler.
I've read on the forums that the Scheduler provides batched email alerts instead of the spamminess of the MailPlugin but I'm wondering if it provides the ability to filter out which alerts are received and if so, how?
For instance, I don't want an alert for every update, comment, change etc on the issue, just one when it is created, but another user may want this. Currently with MailPlugin I get 2 alerts when a new issue is created and assigned to me, one for CREATED and one for ASSIGNED.
Also, anyone who was assigned to the issue at any point receives all these emails. I would like our users to have the ability to choose if they want to receive these or not, as we will have issues being generated by email using the MailBoxProcessor sending to a group mailbox which then forwards via a rule to a list of users. This will create a lot of unwanted emails which users will begin to ignore, defeating the purpose!
I've read that a level of customisability is available, however could someone please explain how to do this in more detail for me please as I will have to explain, very clearly, how to do this to our IT person.
Thanks!
RDunlop
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Wednesday, October 1, 2008, 12:04:18 AM |
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Users can configure this via the email alerts link (top right) of the project's home page (for each project). You also have global setting for automatically adding users as issue "watchers" when they are assigned to an issue or to the issue creator. This is done in the admin section -> notifications. |
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"Users can configure this via the email alerts link (top right) of the project's home page (for each project)." |
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Firstly, the Scheduler will batch up emails to greatly reduce the email traffic (e.g. created issue and assigned to me == 1 issue alert). |
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[quote user="HarveyKandola"]Secondly, each user can completely turn off all alerts across all projects. They can also choose which alerts they want.[/quote] |
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All you have to do is de-select all alerts in the project home page and set yourself as watcher to issues you want to receive alerts for. |
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[quote user="MarkWing"]All you have to do is de-select all alerts in the project home page and set yourself as watcher to issues you want to receive alerts for.[/quote] |
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I think I understand your point. |
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[quote user="HarveyKandola"]I think I understand your point. |
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