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Emails not sending

web-app

Hi,

We are running Gemini 3.0.2.  When I click on Test in the administration tab, emails are working.  Also, I have the box marked 'Yes' on the Administration page for 'Email Issue Resource'.  However, emails are not being sent when I assign a resource to an issue.  Does anyone know what the problem might be?

Thanks,
Adam

akopleff
· 1
akopleff
Replies (3)
helpful
0
not helpful

What are you using for sending emails? Scheduler?

Check the error logs for errors.


Mark Wing
· 9108
Mark Wing
helpful
0
not helpful

Yes, we are using Scheduler.  There is nothing in the error logs during the appropriate timeframe.


akopleff
· 1
akopleff
helpful
0
not helpful

Did you install the scheduler?

Did you check the windows event log where the service is running?


Saar Cohen
· 5000
Saar Cohen