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Image issues

web-app

Hi

We have Gemini 3.0.0 build 1955. We upgraded from version 2.2.6 to version 3.0.0 build 1952 and then to build 1955.

Since the upgrade to version 3.0.0 we have issues with displaying the images for Type, Priority, Severity and Status on Issues.aspx and ViewIssue.aspx. Sometimes the images are displayed correctly but that is not often. When viewing the source html for the 2 pages we see the following when the images are missing: <img id="ctl00MainimgType" src="../" and when the image is shown correctly: <img id="ctl00MainimgSeverity" src="../images/Priority_Major.gif". It looks like the image path is missing.

We a running on Win2000 server and MSSQL2000. We hope you can help with this issue.

Regards

Henning

HES
· 1
HES
Replies (3)
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Can you please confirm that the same page and issues sometimes show the images and sometimes do not?

Can you try and reboot the web app when they do not? Does it help?

We can not replictae it and are trying to understand what is happening.

Also, are there any errors in the error log?


Saar Cohen
· 5000
Saar Cohen
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Yes, sometimes they are shown but mostly they are not shown on the two pages mentioned. They are always shown correctly on the Project.aspx page.

I tried stopping and starting the IIS virtual web site but it does not help. Is there any other way to reboot the web app?

There are no errors in the system log in gemini.

I also tried installing the Gemini sample database and the problem still exists on that database.


HES
· 1
HES
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Thanks, we will fix for 3.0.1.


Mark Wing
· 9108
Mark Wing