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[Q] Resolution on an Issue

desktop
add-ons

Ok so I installed everything and started flipping around and was quite satisfied, but I can't findout how I change "Resolution" on an issue in the Desktop...is that a feature missing or am I just looking the wrong places?

Besides that the product looks good.

cyberzed
· 1
cyberzed
Replies (5)
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not helpful

Thanks for the feedback!

You will need to update your field visibility scheme in your Gemini web app.

Gemini home page > Administration > Issue Settings/Field Visibility Schemes

Please refer to the section on Issue Field Visibility in the Gemini Management Guide
http://countersoft.com/downloads/csfiles/v312/CounterSoftGeminiv312_Documentation.zip





Bikram
· 1
Bikram
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Ah ofcourse, I was actually quite confused cause I'm testing a bit with the sample database. Logged in as the manager account.

What is the suggested workflow according to the sample database? Manager only uses web interface for adjusting the resolution?


cyberzed
· 1
cyberzed
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Not sure what the question is. Please send us screen shots of where resolution field is visible/not visible to supportatcountersoftdotcom.



Bikram
· 1
Bikram
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The solution you wrote earlier worked fine.

The question is what the intended workflow is, since the resolution field ain't visible at all in the "edit issue" scheme. How are you supposed to close an issue...is there another way than just editing the issue?


cyberzed
· 1
cyberzed
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This was not the intended. We will upload a new version of the database soon.

You can fix this quite easily by changing the edit stage visibility scheme.


Saar Cohen
· 5000
Saar Cohen